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February 2024 by Nicole Austin
The two gentlemen working this morning were incredibly helpful! And I really needed help. They were able to direct me to the right places, give much needed recommendations and even some tips that will help me get through this new prescription diet life that we're just starting Selection is great, prices are reasonable and staff was awesome! Thank you so much ?
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February 2024 by Jess F
Everyone here is great except for the new girl who thinks she's an expert on axolotls while not realizing she's talking to someone whos had them for over 13 years and has raised over 300 of them.She's very rude and acts like a know it all.Might wanna inform her that they don't have to only eat worms specifically all the time and specific fish are perfectly fine for an occasional snack. They eat fish in the wild every day.Totally backed out of buying the fish i was going to just to get away from her.Idk why she's such a snob, but I will definitely avoid talking to her about anything fish related in the future.My bad for letting my kid say we can feed any extra guppy babies to the lotls if we end up with too many at any point. She acted like I was going to only feed them only guppies for the rest of their lives.She also doesn't seem to know how to smile and hates her job, which is sad, cuz I would love to work with animals all day. She doesn't deserve toEDIT: I ended up needing to return the item I bought after the interaction with this girl earlier, and while there I ran into another lady that had been treated super poorly and rudely by the same exact girl. I felt bad because it obv triggered some sort of anxiety or defensive response in her that greatly upset her, and she tried to explain to the other employees why she was upset, and I think they may have thought she was upset at them too, but she told me that def was not the case. They just had a computer go down, which happens, no biggie, but that new girl was really rude about it, the other employees were their usual pleasant selves.I hope she doesn't last long. I go here multiple times a week and have never had a problem until now. I usually love this store but she makes it really uncomfortable.
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February 2024 by mike digby
Pets and supplies
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January 2024 by M L Willett
They always have what I need in stock & I feel at comparable prices for the most part. (at least in the past. I'll admit, it's been awhile since I've shopped at Petsmart) Before this visit, I happened to look online (for this specific location) for the item I wanted to check the price compared to other places due to price ⬆️ everywhere. They showed the best price online. However, when I went to the store to purchase the item, it rang up $5 more. I mentioned to the cashier that it showed the item less expensive online. She was friendly about it & stated something along the lines of yes, sometimes the prices can be different online. (I do not remember what the reason was ? but it wasn't an "if you order online vs buy in store" situation), I showed her the online price & she did a price adjustment, no problem. I've never paid attention to online prices vs in the store prices & I don't know how many items may be priced differently but just an FYI... Also, the staff has always been friendly at this location in my many, many, many trips over the years.
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January 2024 by Abdul Lotiff
There's an older gentleman who's so friendly and patient every time we're there. All the employees are nice but he's just outstanding.
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January 2024 by jimmix 1
Nice people and good service
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January 2024 by Virgo Queen
Really nice staff
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January 2024 by Richard Eoff
Always friendly and helpful whenwe have any questions.
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January 2024 by Jymmi Sparkz
My dog loves u ? ?
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December 2023 by Deborah Wilson
Well stocked and lines move quickly
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December 2023 by Cynthia Ramos
They did such an amazing job with my little pup ? I loved her haircut
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September 2023 by Yvette Wells
Worst customer service ever! The Grooming department canceled my appointment two times intentionally. Alis the groomer and Tia the manager. Never going there ever again and everybody I know and don’t know. I will make sure I TELL them not to go to that Petsmart! BAD ENERGY! Real bad!
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September 2023 by Kam G.
Take my dog here once a month to get a nail trim and hair cut. The staff are super friendly and great with my dog that is still a bit skidding around people. They make sure to have the same person with him each time so he is less likely to be scared. Love the care they take and the little guy always prances around after his hair cut. You can tell he feels clean and fresh and a lot happier. This is the place we will go for all future needs for our dog. On a side note. I see a lot of reviews about the staff not cleaning up dog poop. If you bring your dog into a store and he goes to the bathroom you are responsible for cleaning it up. They have stations through the store for you to clean up accidents. These stations include poop bags, paper towels, cleaning spray and hand sanitizer. Everything you need to clean up after your animal. Yes the staff will do extra cleaning if needed but you are responsible for your pets if you decide to bring them into the store. Just don't think it's fair to put that all on staff. My dog has gone tot he bathroom here and I cleaned it up and left it looking like it had never happened.
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August 2023 by Raquel Savang
I’m so happy how the grooming staff listen on how i wanted the trim for my dog. I was impressed when i saw my dog how they did it perfectly the way i want it ( trim). Staff are very courteous and friendly that i feel like I’m part of their team and the whole store are very helpful and the place is clean and organized. Will definitely coming back and it’s gonna be my regular store for my fur babies. ?
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August 2023 by Sweet News
cat groomer Ali needs no stars. i accidently went to cascade when my appointment was here. appointment at 1030 am. called to let them know i was at the wrong location. they didn’t want to hear nothing rushing me off the phone i hang up at 10:41 get a cancelled appointment at 10:42 am. never going back there .