Safeway Pharmacy is a well-liked pharmacy that customers describe as great and kind. Many have had a great experience there, with one long-time customer switching from another pharmacy and finding them to be great. The staff is noted for being quick and helpful with refills. However, experiences in the store's deli area are mixed. One customer finds the single employee running the deli to be awesome, but criticizes the area for chronic understaffing and understocking. A significant incident involved staff chasing a homeless person suspected of stealing food. Another customer, observing this, emphasized that homeless individuals are needy too and advocated for more compassion, suggesting the store could give away marked-down food instead of discarding it. A separate administrative error was noted where appointments for a Covid shot and a flu shot were confused, but this was instantly corrected by the staff.
