Shoe Mill is a family-owned shoe store with locations in Portland and Salem, Oregon, serving the Pacific Northwest for over 39 years. Known for their high-quality, comfortable shoes and accessories, the store prides itself on caring for foot health and providing excellent customer service. Customers often praise the knowledgeable staff, including managers and salespeople, who are helpful, friendly, and ready to assist with specific needs such as wide feet, high arches, or balance issues. Despite occasional challenges, such as stock limitations or customer service experiences, the store's team consistently works to make things right, with corporate support stepping in when needed. Customers value Shoe Mill for its wide selection, bright and clean environment, and staff expertise. Many are willing to travel long distances because of the personalized service and the comfort of the shoes they find. Overall, Shoe Mill is recognized as a trusted, independent retailer dedicated to offering shoes that fit well and meet various needs, from everyday wear to specialized foot conditions.
We love shoe mill. The only downside is that they have limited staff which gets hard to get waited on and have them be able to fit you properly
April 2024
Oh my goodness this store is over the top.The manager is David, Gail helped me today and she is Crazy Awesome !!!!!Kathy also works here, and she is fantastic also !!I'm serious....These people know their stuff.They don't stock the Shoe I was after. Gail got one on order and it will be here in a couple days !!FANTASTIC
December 2023
Needed to fit a very wide Flintstone foot in walking shoes and got assistance right away. She took one look at the need and knew exactly what shoe to show us! Left a very happy camper. ??
