Shoe Mill is a family-owned shoe store with locations in Portland and Salem, Oregon, serving the Pacific Northwest for over 39 years. Known for their high-quality, comfortable shoes and accessories, the store prides itself on caring for foot health and providing excellent customer service. Customers often praise the knowledgeable staff, including managers and salespeople, who are helpful, friendly, and ready to assist with specific needs such as wide feet, high arches, or balance issues. Despite occasional challenges, such as stock limitations or customer service experiences, the store's team consistently works to make things right, with corporate support stepping in when needed. Customers value Shoe Mill for its wide selection, bright and clean environment, and staff expertise. Many are willing to travel long distances because of the personalized service and the comfort of the shoes they find. Overall, Shoe Mill is recognized as a trusted, independent retailer dedicated to offering shoes that fit well and meet various needs, from everyday wear to specialized foot conditions.
This is a good store for your feet if you have painful feet come to this store some shoes here are also really good looking !!
January 2026
Mary C at Gresham Shoe Millvis very helpful! I was looking for a specific shoe for plantar fasciitis. She pulled shoes, helped me get the right fit & love the shoes. She is knowledgeable & friendly.
January 2026
Do you appreciate good customer service? Excellent sales person, Cash, helped find the best shoe for me. Seems like he loves helping people find the perfect fit. Great shoe purchase and great experience!
