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May 2024 by Trudi Elbon
We love shoe mill. The only downside is that they have limited staff which gets hard to get waited on and have them be able to fit you properly
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April 2024 by Gina Starr
Oh my goodness this store is over the top.The manager is David, Gail helped me today and she is Crazy Awesome !!!!!Kathy also works here, and she is fantastic also !!I'm serious....These people know their stuff.They don't stock the Shoe I was after. Gail got one on order and it will be here in a couple days !!FANTASTIC
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December 2023 by Melissa A.
Needed to fit a very wide Flintstone foot in walking shoes and got assistance right away. She took one look at the need and knew exactly what shoe to show us! Left a very happy camper. ??
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August 2023 by Kimberly Lockwood
I was satisfied with the quality of my purchase (Hoka sandals). However, the customer no-service was rude and impersonal. I was barely acknowledged by the at least 3 sales representatives present; one other customer was in the store at the time. I asked how popular the sandals were and I got a tepid “very.” They couldn’t care any less that I was in the store. Also, I could be wrong, but they seemed more concerned with who made the commission on my sale. One woman opened a notebook and said “is it your turn?” before they ever addressed me at check out. I didn’t even receive a thank you. Keep your expectations very low or just say “no thanks” to the staff at Shoe Mill.
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December 2022 by Michael Cox
Although I had a 1 star customer service experience at this location, corporate without my request, reached out to me and made it right. This is rare these days.
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October 2022 by Missy C.
Lou knows shoes! They were very helpful I drive 180 miles to buy my new shoes from Shoe Mill Gresham OR. Love the customer service and love having comfortable shoes that fit properly.
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October 2022 by Sandy S.
No to this Manager. I have NEVER left a review positive or negative. This guy had 0 customer service skills. 100% never returning. Left a 150 pair of shoes there because I didn't want to deal with him. Find a person who likes people.
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September 2022 by Judy Taylor
A gem of a store tucked away in this shopping center. Clean, bright and with a load of charming shoes with "good bones". A charming and knowledgeable sales person helped us with our special needs (high arch, balance issues, elderly). From sandals to work shoes to walking or hiking, this is a great store to check out.
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September 2022 by Let it go (therentisdue)
Good morning thank you for being available for our assistance we will be on our way shortly mark in Marilyn
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September 2022 by Karla C.
I had an issue with a pair of work shoes that I bought last month. And Roger was super helpful and they replaced them on the spot.
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September 2022 by Let it go
Good morning thank you for being available for our assistance we will be on our way shortly mark in Marilyn
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April 2022 by Jim Potter
Great shoe store. Very experienced sales staff. They take the time to sit and fit. They actually put the shoes on your feet and if need lacing they lace them up.
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March 2022 by Missy Crawford
Best shoe store anywhere! Drove from Yakima WA to find a good shoe store. ? so worth the trip. Customer service spot on! Selection was great even if it's a early to shop for sandals.
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December 2021 by Ellie Sims
I bought a pair of Ziera boots and shoes here and after less than two years and the soles are crumbling on both of them. They said they couldn’t do anything about it. $400 worth of shoes and I can’t even get two years?
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November 2021 by Adam Kathrein
The lady with neck tatt was very nice instantly found the shoe I wanted 10/10 nice little shoe shop.
