The AT&T Store in Happy Valley offers a variety of phones, tablets, smartwatches, and connected devices alongside flexible wireless data plans. Customers appreciate the store's helpful staff, including standout representatives like Michael, Sierra, and Nick, who go above and beyond to assist with plan changes and technical issues. Michael successfully guided a customer through switching from T-Mobile, providing support during the entire process and advocating for their needs. Sierra, the manager, is noted for her attentiveness and ability to explain complex issues clearly, ensuring that even the less tech-savvy customers feel comfortable. Nick has also received praise for his professionalism and patience, making the experience pleasant for all. Additionally, Mike helped a customer unfreeze their iPhone post-update, demonstrating courtesy and efficiency. The store is described as clean and quick, making it a recommended destination for anyone in need of mobile services or devices. Overall, the AT&T Store in Happy Valley is recognized for its dedicated customer service and knowledgeable staff, ready to meet various mobile needs without the hassle of long waits or confusion.
It is all about the guy who helped me. He explains things in a way I understand. Super polite. I was very impressed. I will be looking for him next time I buy anything for my phone.
June 2024
My client advisor was great and super efficient!! Loved all the help he gave
February 2024
Sierra the Manager & Isaac the sales consultant were very helpful and attentive to our needs and questions especially with my wife since she is not as tech savvy.They took the extra time to explain & help her out until she understood everything she had questions on.
