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January 2024 by AMEERICA12
I just wanted to say that Janette is one of the MOST amazing humans I’ve ever experienced! My mother and I took my 3 year old son on a little daddy son day at mall and stopped by your store to try some sandals on. Instead we walked out 2 pairs of Hoka’s (which I’ve never experienced before) and 2 dress shoes for my mom. She was so freaking kind! She talked with us for a long time about family, then she gave me my first foot measurement and I found out I have extra wide feet!Give this woman a raise! Or a bunch of cookies ? There’s another salesperson in the store who we met later, he wasn’t nearly as cool as Janette. He’s cocky, and loud and looks like used car salesman. lol! Sorry bro.
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November 2023 by Daniel D.
Came in today to get my Fiancé a new pair of Birkenstocks for her birthday and the woman working was extremely helpful. Had some great suggestions and made the experience very pleasant! Will definitely come back!
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October 2023 by Jack C
Very happy with my purchase. An employee with was there to help me find the best fitting Birkenstock. Thank you.
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September 2023 by jude dropik
I can't speak to their shoes or repair quality but their delivery van driver makes them look completely unprofessional. Reckless high speed driving on quiet SE Portland streets. They went into the oncoming lane, accelerated to about 45 mph to pass me riding my bike only to swerve back and slam on the breaks for a red light. Foolish and dangerous to the public.
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February 2023 by Nayelly Velasco
Emilio and Catherine were super helpful. Emilio was so helpful, informative and fun to talk to! I would absolutely recommend this place to anyone looking for shoes, specifically Hokas which is what I went in to get!
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December 2022 by Amy Sams
Terrific selection of comfortable and classy shoes. Cleo took a curveball question and ran with it, provided me with exactly the shoes I need for an upcoming LARP adventure. My feet and heart thank her!
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November 2022 by Anaheed Hill
The service at Burch shoes is always top notch unfortunately for me because I need a very particular size shoe I wasn't able to purchase my shoe at this location. But if you have a standard size foot you can't go wrong with a Burch shoe here. Otherwise I believe there are other location is in Eugene.
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November 2021 by Bradleu Plancich
We loved this place!!!! My wife and I both bought a pair of HOKA running shoes! Amazing shoes went for a 4 mile walk this morning and could have gone on forever!!! The best part of the store was Trevor Dowd!!! His customer service and knowledge of feet and shoes was hands down the best! Thanks Trevor! Will recommend your knowledge and store to our friends and family
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July 2021 by Susanne D.
Amazing service: first by the assistant manager Trevor, who was so patient and knowledgable and a few days later when I decided to also get Birkenstock, I received great service from the manager, who called another store to get my size in exactly the shade I wanted. THANK YOU