JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Customers can find clothing for kids, men, and women, along with footwear, jewelry, and accessories. The store features national brands like Adidas and Levi's, as well as private brands such as Liz Claiborne and Worthington. Shoppers appreciate the clean store environment and friendly cashiers, though some mention limited inventory and difficulty finding specific items. The website is user-friendly, making online shopping convenient with quick delivery and options like curbside pickup. Customers value the variety of styles, including petites and plus sizes, especially for weddings and fashion events. Service quality varies, with some positive experiences like helpful staff in the jewelry department, while others note concerns about staff behavior. Overall, JCPenney provides style, value, and accessibility for a diverse range of shoppers.
One of the great and very affordable places for most of your family's clothing needs
August 2026
Fantastic shopping experience, employee's were very helpful. Great quality in clothing Found what I needed.
July 2026
Employees were friendly and helpful. Much better selection than we could find in Salem at any one store (since Penneys left Salem) and reasonable prices.we were looking for a dress to wear to a family wedding.
