“IncredibleI went to every Jewelry store in the mall first prior, not one had what I was looking for. They had it, I went in knowing what I wanted. I didn’t have to order either. Their customer service was amazing, I was looking for a rose gold chain 20 inch to replace the one I had that was damaged, and tangled from a different store. I needed it to wear my beloved pendant from Tiffany’s. Both women working were incredibly helpful, and had exactly what I was looking for. The chain I got is beautiful. At a great price. No other jeweler even came close to the quality, and chain that I got from them. Plus my old chain they untangled for me, I believe it was the owner, volunteered to untangled it for me, no cost, and gave me a pouch to store it in. I’m highly impressed. From here on out I go there first.I recommend you do so too, they do not disappoint.”
“This place is the bees knees, I’d buy everything in here if I could!But I can’t.Oh well. Maybe someday.Probably not, though.It’d be pretty cool if I could, though.I don’t know.Nobody’s gonna see this, anyway.Skirt”
“I wanted to take a moment to thank Drew and Erik because they truly made my day.
I usually take my jewelry somewhere else, but while shopping at the mall I decided to stop in for a complimentary cleaning. From the moment I walked in, Drew welcomed me with such kindness. He took the time to carefully inspect my ring, explain what it needed, and genuinely listened to everything I shared. He made sure all the details were passed along to Erik.
When I came back just two days later, I was honestly speechless. My ring looked more beautiful than it ever has, even more beautiful than the day I bought it. You can tell this wasn’t just another job to them. They poured care and attention into every detail, and that meant more to me than they probably realize.
In a world where great customer service can be hard to find, Drew and Erik reminded me what it feels like to be truly cared for. They’ve earned my trust, and from now on they’ll be the only people I trust with my jewelry.
Thank you both for going above and beyond. And trust me, the pictures don’t even come close to showing how beautiful it is in person.”
“This evening was a very rare trip into the clackamas tc mall.... my wife and daughters were looking for various types styles and sizes of jewelry and until RIGHT NOW have been unsuccessful in previous 6 outings.. they saw the inventory, we then entered your store and the hunt began......
After about 45 minutes and roughly 152 questions, my wife and daughters FINALLY were able to aquire all sought after pieces of jewelry.
If I may, the two contributing factors that led to this successful trip is.......
First--- INVENTORY. Your vast inventory allows for many different combinations, selections, options and ideas.
Second--- Customer Service. We were in from about 18:15-19:05hrs and had the same young lady helping us. I not 100% sure of her name, I believe it is Dovina or Destiny or Donna, something along those lines. I am 100% positive her name begins with the letter D.
She was SOOOOOO HELPFUL. She truly understands how to talk with and communicate CLEARLY with customers. I'm not sure if anyone will even read this.... I truly hope someone reads this. That young lady honestly has NO idea how much she is appreciated.
Thank you for reading this (if someone does) and PLEASE PLEASE PASS THIS ALONG TO THE YOUNG LADY..”
“Very kind and knowledgeable jewelers, they helped me with a piece I purchased from a different location. I would definitely recommend them for all repair or buying needs.”
“Cool stuff at reasonable prices. They buy stuff too. If you buy a lot they will also wheel and deal on price. Definitely a fun place to be surprised with great deals.”
“I appreciate the service provided. Very friendly and well spoken explaining the item selected. I look forward in doing business with your company again in the future. Thank you.”