“I’ve never mailed any packages before and the employees were super helpful and the process was much easier than I thought it would be. I was going to go to UPS or Fedex but Office Max was closer and i’m glad I choose Office Max”
“I have no idea why all of their Google reviews or less than five stars. Every time I've been in there they have been awesome. They go the extra mile and are all very friendly.”
“I called to ask questions about copy/folding services. I don’t use these services regularly, and know little about them, I’m not a big tech savvy person. That said, I began in with my questions, and every answer was so rude and condescending; his tone insinuated that I should know these things. So, I stop asking questions and show up instead. A wasted trip, and added stress. Thankfully the gentleman I spoke to at the counter was kind, but the damage was done…eventually I got the order in, they did a great job, and the gentleman I worked with was professional and kind. So, yeah, I could have summed up the whole experience with 2 stars due to some jerk, but too many good interactions and results helped. Oh, the internet program to submit was glitching, and I wound up doing the order twice, that was annoying; but the goodness still overcame all that.”