Appliances in Hermiston, OR

“Repairman was great but the Sears service sucks! My first call took 3 weeks for a repairman to be scheduled but he was overbooked so he didn't make it! He said he would come if he had a cancellation which he indicated frequently happened. Next thing I notice I've been rescheduled, another 3 weeks out. I stayed home all day again, I had another repairman here for my well pump. Apparently he showed up, but did not use the door knocker, probably used the non working doorbell. I have 3 dogs that are very noisy when someone comes to the door. They were quiet, so I had no idea the repairman showed up. I called again, eventually they issued another date for a repairman in 3 more weeks. So HORRIBLE service, took 9 weeks to get appliances repaired. A previous time I tried to get my main refrigerator repaired, but since it wasn't in the kitchen it wasn't covered, it wouldn't fit in the spot designated for a refrigerator so I put it in the dining room next to the kitchen. Who knew? The part was under warranty but I still had to get a repairman out here, which he was here the next day, not 3 weeks later! We had to get the part from the factory he was here to put it in the next day after I called to let them know it had arrived! AGAIN your service SUCKS!!!! The repairman was prompt, friendly, knowledgeable and fairly quick, so I give him a 5 star, but your service seriously lacks! I would give it a 0 out of 5! I will NEVER recommend you to anyone, ever! I will certainly try to find another service! And I'm certainly going to post my frustrations with you on facebook!!!Facebook!!!! And any place else I can think of, I'm telling my local realtors how, awful you have been and recommend they do not recommend you to their new buyers! Yes, you have totally pissed me off!”

“This past weekend I came down to The Home Depot in Hermiston and I was helped by a young lady named Carson and a gentleman named Sonny. I had a small kitchen project this weekend that involved me buying three kitchen panty cabinets. Sonny helped me locate all the cabinets the store had on hand, and Carson was able to help me purchase the remaining cabinets from the nearest stores in the area (Richland). The customer service I received by these two individuals is the reason why I will continue to come back here.”

“Theses guys rock, I appreciate there hard works. our refrigerator catch fire. They had one in stock and delivered and Installed in hour half. I appreciate y’all thank you again. ????”

“Did a ship to store, appliances. One came in 3 days early and the store badgered me it had to be picked up nowww. I'm 200 miles away.finally got there the day the other appliances showed up. They only had one person who could run the lift and took some time to get them located. The loading person was awesome. And got it done. They get 5 stars to bring up the overall score.”

“This past weekend I came down to The Home Depot in Hermiston and I was helped by a young lady named Carson and a gentleman named Sonny. I had a small kitchen project this weekend that involved me buying three kitchen panty cabinets. Sonny helped me locate all the cabinets the store had on hand, and Carson was able to help me purchase the remaining cabinets from the nearest stores in the area (Richland). The customer service I received by these two individuals is the reason why I will continue to come back here.”