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“Cheap prices, but inspect the quality of the tools you get ("You pay for what you get"). The store is small enough to quickly find items but large enough to carry most basic products you need. Check online advertisements for holiday sales.”
“It's a bit of a drive for me but definitely worth it when I need special horse feed. The staff is friendly, and they usually have what I need. If not they will order it”
“They were the only place in town that could get us the specialty bolts we needed for a plow truck. They were friendly and knowledgeable and had my order within 2 days.”
“This past weekend I came down to The Home Depot in Hermiston and I was helped by a young lady named Carson and a gentleman named Sonny. I had a small kitchen project this weekend that involved me buying three kitchen panty cabinets. Sonny helped me locate all the cabinets the store had on hand, and Carson was able to help me purchase the remaining cabinets from the nearest stores in the area (Richland). The customer service I received by these two individuals is the reason why I will continue to come back here.”
“The chairs on display were different from the ones in the warehouse. We then went outside to look at plants for the yard. And it was obvious no one was taking care of them. They were drooping from lack of water. So, where I enjoy the store for the most parts, thes r kind of items should be addressed.”
“Great service tech. Called to let us know he was on his way. Took time to try to find problem, even checking previous repairs.
Polite, knowledgeable and cleared up after himself.”
“The chairs on display were different from the ones in the warehouse. We then went outside to look at plants for the yard. And it was obvious no one was taking care of them. They were drooping from lack of water. So, where I enjoy the store for the most parts, thes r kind of items should be addressed.”
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“Recently moved to the area, and in the process I lost a couple of parts for my home garage gym. I needed two things I never expected Ace to carry--in fact, one of the items was unavailable at the much larger nearby warehouse DIY store! For my smart bike, I needed a computer-type power cord, and for my smart TV, I needed a universal remote, having lost my original. Ace came through! Since relocating, I have been going to Ace for all my hardware needs. They are well-stocked; the staff is friendly, and they seem to always have what I need. Thanks, Ace!”