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March 2024 by anthony morvillo
Clean and helpful. Could ask for anything more.
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March 2024 by Daniel Midkiff
I think that the intention was there to vacuum the floor clean. We had sunflower seed shells on the floor.Walkability: Easy to access great food. Four resteraunts within 2 blocks. Good crosswalks. Newer sidewalks little to trip on like cracks, heaves, or roots.
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March 2024 by allan lambert
Our daughter in-law and children booked a room for tonight, Saturday March 9th 2024 so that they could visit here in Hermiston. When the room was booked she had asked about the use of the pool and no concerns about the pool were explained.They wished to use the pool and later go to the fireworks at Wildhorse in Pendleton.They called to see if their room was available at 1:30 pm and was told that there would be a $30 charge to check in early at 2pm.They decided to wait until official check in time at 3pm. When attempting to check in at 3pm she asked again about the pool and was told that it was not available for 2 or more hours as they had just treated it with chemicals.Even though the pool was not available right away she decided to stay anyway.When she was asked for her drivers license to verify her identity etc. She was then told that as she lived in Kennewick and that was within 60 miles of the location of the motel the reservation has to be cancelled.She was then informed that her credit card had already been charged for the room and she would not see the credit back for several days.So much for Holiday Inn Hermiston or any Holiday Inn anywhere Never NEVER again
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March 2024 by Jessica Robinson
We recently started having to get a motel room whenever I come visit my parents, and this was amazing. The room was clean and updated and provided the perfect amount of room for us.
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February 2024 by Matthew Pearce
Good breakfastRooms: Nice an clean :)Food & drinks: ? good breakfast selections
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February 2024 by Kaitlyn Larsen
Amazing experience!! We look forward to staying here while traveling again. The staff was incredibly helpful and friendly. The breakfast was 10/10 provide multiple options and good food. The room was super comfortable and clean. You could tell the hotel management truly cares for your experience while staying. Thinking of many ways to try and make your stay as comfortable as s possible and help with things you may have forgotten.
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February 2024 by Aurora M
Everyone working there was super nice. The rooms were very clean and the beds were comfortable. The breakfast was good too! Loved their little store they had, good variety of food and drinks.
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January 2024 by Jake Kasza
From what I could tell online, this was the best hotel option for me in Hermiston. I stayed one night and I would stay here again. Newer facility, good parking options in the rear. Room was clean and in great shape. Was able to find a good place to eat across the street. The downside was being on the same side of the hotel as 395 which was very loud. Traffic never seemed to lighten up. A room on the other side of the building would probably be ideal.
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January 2024 by Denise Dohman
Nearby activities: One block from main st. Which has several restaurants, hair salons like Sunrise Hair Studio, bank, clothing stores.
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January 2024 by Scott C
I’ve found Holiday Inn Express to be very consistent in terms of what to expect, and the Hermiston location is no exception - clean rooms, newer furniture/rugs/tvs, really comfortable beds and pillows, and friendly staff. The continental breakfast is straight forward and has a a good assortment of options. The walkability to a few good pubs/restaurants is a bonus (Nookies, OMG Burger, Thai, and a vegetarian place - can’t remember the name). Had some coworkers stay at a different location hotel and they didn’t have the same positive experience and all said they’d be staying at this location for future Hermiston travel.
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December 2023 by Genee' W
I booked on a travel site. Marketing was well done. It got my attention and convinced me to book a room. Unfortunately, it was a huge disappointment to find the hotel.was not accurately described. There is no hot tub in the pool area. Not sure how one was included in photos since one doesn't actually exist. Indoor pool hours were listed as open til midnight but really closes at 10pm. The room is listed as a suite that. An accommodate 7 people but is only one simple.hotel room with 2 beds & a pull out love seat/couch. I am a consumer who doesn't like misleading advertising so I won't book here again. On the plus side, the window blinds in the room were high end, and the shower was nice with several.different settings. Breakfast was ok, but not many healthy selections. Most of the food was high carbs or grease (sweet cereals, sugared.yogurts, cinnamon rolls, pancakes, biscuits/gravy, fried sausage links & patties). Fruit juices & fresh fruit were the only healthier options but still.more sugar on top of the rest. Seems like Holiday Inn could do a much better job at protein staples and hydration, maybe add an omlette station, adult friendly cereals, sugar free yogurts, s/f jams, s/f syrup, gluten free bread, teas, water, lemon & lime wedges . Coffee was really good. The location of this hotel is in an semi industrial area, not at all convenient to walk anywhere or enjoy views. The staff was great! Super friendly and very competent. Still, the location and the misleading marketing will.prevent me from staying here again.
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December 2023 by Ahmad Sophian
Not much to do around this hotel. You will need to drive to get around. Rooms are alright and breakfast is the same thing everyday. Don't expect a wide spread for breakfast.Noteworthy details: No uber. If you want a taxi, book in advanced. The hotel will have the contact details for taxi. Nearest airport is PSC, Pasco Tri-Cities.
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December 2023 by Ryin Greely
The only reason I didn't give this place all 4 stars is because the room I had was facing 395 (1st street) and it sounded as if there was constant drag racing happening outside. Some car stereos were also loud enough that I felt like I was in their vehicle with them when Im in my room.Obviously these issues are out of the Hotels control, but they chose the location to build the hotel.
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December 2023 by Scott Johnson
A nice modern hotel. Beds were very nice.
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December 2023 by Robin Binkley
Clean rooms, but nothing special. Quiet, but parking is a pain if you have a large vehicle.
