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August 2023 by Christopher Jones
It is impossible to get a roll of quarters in this town unless you pay a fee to let banks like this use your money to enrich themselves. This bank is a symptom of a larger problem in Hermiston, don't bank here, and don't move here if you have a choice.
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September 2022 by mylinh dang
Wait time in line was abysmal. And the place can use some sprucing up. Looks like you entered Napa auto parts rather than a bank.
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September 2022 by Jason Spiess
New automated system is exasperating and doesn't work. I'm a human being. Remember those? I Refuse to talk to a computer.
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April 2022 by Roger Robinson
What kind of business closes for lunch,why can't they stager their employees lunch and stay open. Their sign says new hours same good service, that is that is way off the mark . Ready to move my accounts.
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November 2020 by Michael S.
They don't have money at the ATM. When I can't get my money from my bank, I go to a new bank with my money.
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May 2020 by Sonray Rider
During these challenging times, when banks are especially important to seniors...it's a shame that after years of service, the customer means NOTHING at this bank! My polio handicapped mother was going to be overdrawn, due to illness recently....so I asked the blond teller if I could please transfer some $ from my US Bank account. to her checking to ensure no stress and hardship. NO is all you get, then a terrible and sarcastic, "have a nice day." SHAME ON YOU MONEY CHANGERS!!!!!!!+
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May 2019 by Krystal D.
I go to this bank a lot due to work purposes. Every time I go in the girls are super friendly and very helpful. Usually I have to go in to do most of my work but they were very accommodating today when I came through the drive-through when usually they wouldn't do it for a customer, they offered to help me out since I really needed it. Definitely recommend this bank!
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December 2017 by Fred Garcia
Keep an eye on your depisits. After a few mistakes I just closed my accounts and moved to another larger well known bank. I got credited when I made claims but ended loosing about $900 because they just said claims were past 30 days old. No investigation took place. Calls are not returned and tellers are defenately not well trained. Often all I got was we are humans and do make mistakes. If you do business with this particular banch then check your accounts regularly. I felt this particular branch doesn't care for customers and something else is going on. This was just my personal experience and my own opinion.
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July 2017 by LJ-Andy Anderson
Am new to the area (4 months) and needed to establish a local financial profile. The staff at the local branch in Hermiston have taken the extra effort help us. We do appreciate all thier help! ! ! 😊😊😊
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June 2016 by Dulce Delgadillo
Great bank