Bath & Body Works has been creating scented products that make customers smile for over 20 years. The store offers a wide variety of high-quality items, including fragrant body lotions, shower gels, and the renowned 3-wick candles. Customers can find the perfect gift or their personal favorite scent with the help of the store's friendly associates. However, some customers have faced challenges during their visits. The store's current Princess-themed decor has limited the available inventory that is not Disney-related, making it difficult for some shoppers. Additionally, one customer reported experiencing rudeness from a store employee towards their toddler, which left a negative impression. Despite these issues, Bath & Body Works generally receives positive reviews. Customers appreciate the great selection of products, including the convenient 5 for $8 deal on hand sanitizers. The store's layout is described as aesthetically pleasing, and customers enjoy the ability to sample the fragrances before making a purchase. Overall, Bath & Body Works is a well-liked destination for fragrant and quality personal care items.