Big 5 Sporting Goods is a traditional sporting goods store that offers a wide range of products, including athletic shoes, apparel, and outdoor equipment for various activities like camping, fishing, and team sports. The store is spacious, averaging around 11,000 square feet, and features frequent sales and discounts, making it a great place for value shoppers. Customers have noted the friendly and helpful staff, with some sharing positive experiences where employees went out of their way to assist. However, there have been complaints regarding the limited selection in specific areas, such as fishing gear, which left some customers disappointed. Another concern raised was the store's policy on bathroom usage, which some felt was outdated. Despite these issues, many customers appreciate the variety of items and the organized, clean store layout, often expressing intentions to return for future purchases. Overall, Big 5 Sporting Goods is recognized for its good prices and customer service, although there are areas for improvement.
I bought a pair of hiking boots. When I tied them on the next morning, one of the shoe strings broke off in my hand. I took them back, and they replaced the boots just of the shoe string. I will continue shopping there.
December 2024
Very nice, good, and helpful people work here. Pleasant shopping experience!
July 2024
When to exchange some shoes...no questions asked they gave me what I needed...now I feel GREAT@
