Umpqua Bank
BanksHours:
310 SE Washington St, Hillsboro OR 97123 Hours
About Umpqua Bank
Umpqua Bank is dedicated to helping people, businesses, and communities find financial solutions that fit their needs. The bank focuses on treating customers like individuals rather than just numbers, ensuring that they receive personalized service. Many reviews highlight the exceptional customer service, particularly praising a branch manager who is known for his caring nature and willingness to help. Customers feel respected and valued, with one reviewer noting how the staff goes beyond policies to provide support in difficult situations. The atmosphere at Umpqua Bank is friendly and welcoming, with employees greeting customers with smiles and working efficiently, even during busy times. Long-time customers express loyalty and satisfaction, appreciating the seamless transition from their previous bank to Umpqua. Despite some concerns regarding political displays, the overall sentiment is overwhelmingly positive, reflecting a strong commitment to community service and customer care. Umpqua Bank blends the expertise of a national bank with the personal touch of a community bank, making it a trusted choice for both personal and business banking needs.
Most Recent Reviews
September 2025
Very nice staff. Went in to dispute a fee and the manager was quick to help me out and removed the fee for something that was clearly a misunderstanding. Would give more stars if I could!!!
March 2025
Banking was okay and appreciated! Sadly, the political bias displaying the progressive pride vs the honorable American flag and no staff wearing the American flag — was disgraceful. 😞 Millions of Americans died for the freedoms and privileges of banking. Businesses should be politically neutral.
February 2023
I've been cashing my work checks for the past 6 months. I just want to say these people are so amazing. The manager sits in the lobby and greets every single person with a smile. The entire team is so nice and friendly. Even with a a line on a Friday, everyone is working so happily and helpful. I'm opening my account next...
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