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June 2025 by Mir Mohammed Abid Ali
People at that store have great character and are very polite with elderly people
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June 2025 by Richard Bright
My phone broke so I got a new phone. Went into the store to activate my phone. Ended up getting over charged on purpose. It's $25 to activate not $30 I was charged. I called the corporate office and they said on my account he put I paid $25 in cash, but that's not so I paid $30 my card. So I go down there and talk to the manger. He didn't even care that I was intentionally over charged. I get it's only $5 but it's the principle. I have been a Metro PCS customer for years and always paid my bill on time. But this is how is get treated. It's unacceptable you don't treat customers like this.
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June 2025 by Damian Herandez
Guy wanted to charger me $80 cash to call the Metro PCS line to cancel a phone line??? I ignored him walk out went to a metro pcs aloha location asked the ladies there the same thing they didn't ask for money simply call the metro pcs line to cancel a line that's it. Way more professional at the aloha location doesn't feel like I'm getting scammed every time I walk in.
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May 2025 by Jenna Nulliner
This is the absolute absolute worst store I have ever been to. Instead of helping me they try and over charge. The could care less about the. Customer and it is very clear. Also the insents they feel the need to burn smell horrific. You shouldn't gag standing in the store from the smell. I will never go back again.
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May 2025 by Santos Guillermo Cruz Lopez
Good service keep it up very helpful 👍
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May 2025 by Ruben Candelario bautista
Perfect service
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April 2025 by Roberto Morales
Many thanks to the store representativo who are in customer service, very kind and very attentive to helping customers, I recommend them!
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April 2025 by Julio De la cruz
Good service
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April 2025 by Metro
Good service 👍
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April 2025 by Matias Aguilera
I had a good experience visiting to this store highly recommend for phone service
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June 2024 by Larry West
I'm really grateful for the guys that run this place. They were very helpful and helped me save money and helped feel I had made the right choice seeing them.
I would recommend strongly going into the store and seeing what they can do for you.
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June 2024 by Carie Isaac
I'm the first person to ever come in with a broken phone!!!!
They keep telling me to call 611 on my phone. It's broken. Oh sorry we can't help you. Also the whole time I was dealing with them they had people on speaker phone listening to the whole transaction. My pin, my #, My name, etc. That can't be legal or safe for my info. I Call customer service they say go to the store with your ID. I do and they say I have to call 611. The way I was treated felt very very illegal. The whole vibe in the store is very sketchy, even down to the security guard. Boost and Cricket are just across the street go there, really. I ended up having to buy a super cheap barely works phone to just call 611!!! In which I called to get my info to transfer my account. I was in tears. I got hung up on 5 Times. They said they were sending texts and didn't. It felt like a scam. A phone company should be able to help with a broken phone. But I guess I'm the first
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June 2024 by Nuria Torres
I love visiting this Store always the staff is very Kind and friendly
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May 2024 by Josh Ellis
The 2 kids working at this place are scammers I believe. I ordered the $50 plan and bought a phone for 85yr grandpa and the dude said oops I accidentally put you on the $65 plan and to late to change it
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May 2024 by Juan Daniel
This company is stealing money by activating a new phone very bad service
