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December 2023 by moses arriero
Spoke with someone previously that night asking if they had an iPhone 11 and a 12 and was told yes they would honor the promotion going on. Called today spoke to a guy named Mike the owner when asked if they had the devices available he said first yes they had them available if I was going to get a new number or same number I told him I was porting my daughters number from AT&T then made some excuse how I need to call him back in 5 mins to see if he has it available I asked him why if he just said he had them. Strange???? Called back no they won’t answer my call willl pick up and hand up. Where did Metropcs great customer service go? It seem like if your not Arabic or Muslim they won’t help you. What going on Metro by T-mobile?
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September 2023 by Leanne Montgomery
These guys are a joke and very rude!
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September 2023 by Jhosef K.
Son unas ratas, cobran de más no vayan raza, por cambio de chip a otro teléfono siempre me cobran $25 y estas ratas me cobraron $70
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August 2023 by Lisa Fehlman
I'm a senior and mess up my phone and tablet often, they have been wonderful. Went in thinking I was going to need a new tablet and the girl there was able to fix mine for no charge. Thank you so much! I should have got her name, she deserves a raise.
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July 2023 by Aimee Edwards
No guns allowed. Meanwhile there’s crackheads everywhere outside the location. Made me feel real safe to come there. Not. I took my phone service elsewhere.
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July 2023 by Ricky Lopez
Was told one thing over the phone, told another thing in person. Hours are sketchy, and they never seem to open on time. How this place is operating I haven't a clue.
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June 2023 by Zurie VTL
Store used to have cool Workers years later well not so great.Customer service is Good, except for the part where I am non-binary and they have issues using pronouns and seeing me as who i am.I told them im Non-Binary.Every time I show up recently they're 5 minutes 1st time then 17 minutes late Getting to the store.
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May 2023 by Eric Matute Lopez
Bad customer service they won't explain you that promotions I'll try to help you to get a good deal not going back there anymore I suggest you don't either.
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February 2023 by Angela Reyes
They are layzie allways on phone u cant even get through they dont do nothing right
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December 2022 by Amber Takara
Completely terrible customer service here. They sell phones that don't work correctly. They don't think about the customer needs. Very rude and unhelpful. Makes me want to change my phone provider that I've had for over 6 yrs. I wouldn't waste your time or money on this place.
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January 2022 by Elijah Fugere
Customer service suckedI had went in to get a phone that I sold mine I told them about itAnd they said okay I can set you up a good dealI said okayI would like toSSee what phone it is so they went to get it and I went and smoked a cigarette where i could be seen and they set up the phone and activated it without asking so I was forced to buy it cuz they wouldn't take blame and get the phone j wanted and said they will not let me pick onothet one they activated the one and that is the one I have to get so I was passed and had to spend more than. I went in to get so what deal did I get? NONE
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December 2021 by Maryanne Schiller
Dont know anything about the phones they sell. Needed a particular element to a phone for daughters type 1 diabetes, they sold her a device that they said was supposed to work, it didnt, but didnt say it was non returnable until after transaction processed... went to buy a different phone for her, very rude, unknowledgable, and deceptive... half the phones on display are not available. And the ones that are, they will tell you has what you need and it wont. Liars
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December 2021 by Tim Erlei
Nice enough staff, they where a little pushy on buying extra stuff but I kinda understand they work off commission on that stuff I would do the same thing but if someone said no thank you more than once I think I would stop at that point.
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November 2021 by gabriel pedraza
eric helped my dad and he was great thank you
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November 2020 by Shawna Stampflee
Very quick and friendly service.
