PetSmart is a well-known pet supply and services retailer, providing a vast selection of products for pets, including dogs, cats, fish, and small animals. Customers appreciate the store's friendly and helpful staff, who are always willing to assist them. Many enjoy the extensive variety of items available, often noting that prices are lower than competitors like Petco. However, some shoppers have reported issues, such as the presence of crickets in the fish section, which can be off-putting, and occasional difficulties in finding specific pet food. Despite these concerns, the store maintains a clean environment, and customers have had positive experiences with returns and replacements for defective products. With options for online shopping and quick pickup, PetSmart aims to meet the diverse needs of pet owners.
Nice store with lots of isles of food to choose from for dogs and cats, some rows even dedicated to one brand! Overall good selection
February 2026
Jackson was very helpful and really cares about customers, if any managers see this review please recognize Jackson for his good customer service 👍🏻
December 2025
Went into get some fish and supplies and unfortunately the staff they were not productive they were kind of just preoccupied with other things instead of their customers
