U.S. Bank Branch in Hillsboro offers exceptional service, highlighted by the dedication of staff members like Lilly Coe. Customers praise Lilly for her thoroughness and expertise in guiding them through financial processes, including opening and managing accounts. Her warm and personable nature makes interactions enjoyable, and her commitment to customer needs is evident through her consistent follow-ups and support. Nathan Nañez also received positive feedback for assisting with business account setups and closures. The branch's drive-thru service adds convenience for customers, particularly those managing multiple errands or caring for loved ones. Overall, U.S. Bank Branch is recognized for its outstanding customer service, professionalism, and a welcoming atmosphere that helps clients feel secure in their financial decisions.
Nathan Nañez was awesome!! Huge thanks. Helped with opening a business account, closing an old account, and enrolling me in Smartly Savings.
February 2024
Hunter is very helpful and professional! I appreciated his help out of a sticky situation with the bank recently.
January 2024
Received outstanding service from Lilly Coe who went above and beyond to help with resolving account issues in a difficult time for my family. Lilly was courteous and accommodating, and seemed very knowledgeable.
