The U.S. Bank Branch is described as very helpful, professional, knowledgeable, and kind. Staff, including the manager and tellers, help customers accomplish tasks quickly and efficiently. They resolve issues with patience and can set up many good features to save money and help manage finances. Their communication is prompt and clear, with follow-up that is not pushy. Customers report it is great to have a bank like this and recommend working with the branch.
Just stay away from this branch. Opened an account and they forgot to issue a debit card. Literally two steps in opening an account and they forgot one of them.
December 2025
In 1968 I setup my first checking account with US Bank, there were no computers there - and it took less than 15 minutes
In 2020, 52 Years later - I came in to setup a savings account with my 401k check and was told it would take over two hours
May 2025
This branch makes up their own rules, which makes the drive thru longer than it needs to be.
