“Doug Smotherman and his team are super duper! Ethical and thorough..they have kept my aging 2002 Trailblazer running like clockwork for 12 yrs!..unless a mechanical issue is something Jiffy doesn't do..no other mechanic touches my car.”
“Just pulled into the commercial at location here in Salem. Open bay when I got there, had my oil and differential oil serviced. In and out in under 15 minutes!!! These guys were amazing! Thank you to everyone involved today!”
“I have taken my vehicle, as well as my daughter's, to Harold's on multiple occasions. I have consistently found their staff to be knowledgeable, honest, and punctual in their service. On one occasion, when I was preparing to leave, I inadvertently dropped $100 on the ground near their desk. An employee promptly contacted me by phone to inquire if I had lost any money and asked me to confirm the amount. As I had recently withdrawn cash from the bank for an upcoming trip, I was able to determine the exact amount that was missing. I am a loyal customer of Harold's and appreciate their integrity.”
“I've been going here for 10 years, had transmission replaced awesome job. Engine rebuild on a 2012 subaru outback and now a 07 Ford F150 XLT should be done in a couple weeks. Always guaranteed the work.”
“I only stopped by here because my friend wanted to make a payment on his account. But I did end up getting the air in my tires checked, which they did quickly and without complaint. I have done business with other Les Schwab Tire Centers and haven't had any problems with them. I would happily recommend using their services when required for your vehicle. I plan on going to them as soon as I need new tires or other services they offer.”
“Great service on front end and tire work today. Went out of their way to help solve unrelated issue. Will be repeat customer. Stepdad used to take all his farm machinery there if he couldn’t fix it himself”
“There's a couple guys here that will go above & beyond to give you great customer service. So naturally there are a couple of grouchy mechanics, to even it out.”
“Have always been a fan of Les Schwab and the West Salem location certainly does not disappoint. Professional and courteous staff, the location is clean and spacious with plenty of seating. I was planning to get some work done while waiting, but they turned me around very quickly. Called ahead for a walk in, and they gave me a 20 min lead time call back. I absolutely recommend this service provider.”
“My husband and I have been Les Schwab tire customers for over 40 years. We recommend the Independence store. They are trustworthy, local, and nice. Just had the oil changed in our car, and it went well. They even rotated the tires for free.”