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“Today I was in this store because the food for my puppy was not in the stores I normally buy. So I decided to go to this store which I had already heard of but had never entered. The truth is that everyone was very friendly and I like that it is a local, family-run store. They informed me very well about the food options and what to do with the transition to the new food. They even brought my food to my vehicle. I was assisted by Steve, a man with a lot of experience and very friendly. Made me feel very good, the kind of customer service it should be. I will definitely continue to support this family business. If you have pets, I recommend you give them a tour and support their business.”
“I was in a panic! My senior kitty needed medication in tablet form (seriously?) I knew I needed Pill Pockets but I couldn't find them. In my experience you get an eye roll and vague "over there" response when asking for help. I cautiously approach a young lady cleaning the ferret habitat. She walked me right to them (no eye rolling) & asked if she could help with anything else. Can you believe it, actual customer service with a smile. I needed that.”
Pet Stores
Pet Stores
Pet Stores
“Jersain was super helpful. I don’t normally get our chicken feed and bedding here. This young man quickly came over to assist me and pointed me directly to both the items I needed! This guy knows what it means to have exceptional customer service. Thank you!!”