REI is a store for outdoor gear and clothing, designed for both new adventurers and seasoned pros. It offers its own award-winning product line backed by a 100% satisfaction guarantee. Reviews note generally good service and highlight helpful, patient, and knowledgeable staff who assist with finding the right products like hiking shoes, backpacks, sling bags, cycling gloves, and properly fitted bikes. The discount rack of returned items is seen as a plus. Some customers are content to shop there regularly, with one location noted as a favorite. A minor critique mentions the lack of shopping bags. Overall, the store is recommended for its outdoor gear and customer service.
Generally good solution and the discount rack of returns is a plus. The lack of any shopping bag accommodation - even paper ones - is a laughable political statement. Content to shop here about once a year but have expanded horizons to bass pro style shops.
July 2025
Bought a bike people are knowledgeable, no regrets, thanks
June 2025
Purchased new hiking shoes today. Hartley helped me out and eagerly got me 6 or so different pairs to try on. He was a cool dude and had great customer service. Would recommend this store for hiking shoes 🤙🏽
