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“I love the Brooke St. branch, its in a great location. Rachel, Danielle, Jocelyn, Tyler, Sander and Colton are an amazing of group of people who have been taking care of our banking needs for years. I am amazed at their professionalism and the way they take care of business. The main branch should be very proud of this wonderful group of employees. I know I am.”
“The ladies in this branch are the best!!! That is the south sixth branch. Super helpful and will go out of their way to make sure you have a great banking experience.”
“Edit: I was contacted after this review from the Vice President, Colton Sargent, who apologized for the encounter, he also went out of his way to help me with an ongoing issue. I really appreciated all the effort and help I received, it made me feel appreciated as a customer of this bank.
Let me tell you I avoid this branch like the plaque, I hate coming in here because every time I have they have been so rude. Today was no exception, I have banked here for nearly 20 years and I went into the other branch to get a new card and they said they would call the other branch to let them know I was coming. When I got there the woman behind the counter asked what I was there for and I said a new card. She said I thought so but unfortunately the person who makes the cards is on lunch. I said I would come back then she said she shouldn't be to long so I waited. Mean while she's grilling me on why I need a new card, which is something is already being delt with. I'm waiting and the person who prints the cards shows up and they are sitting there complaining in front of me about how the don't like the other branch sending me over and also what's going on with my bank, right there in front. They always act super put out to help anyone at this branch.”
“I've been banking with Rogue for probably over 10 years, and have always gotten solid customer service. This new branch seems extra awesome. Maybe I've just been lucky, but there's never lines more than two people long, and I get great service in 5 minutes by friendly, knowledgeable staff, without all the extra charges from big banks. Highly recommend.”
“Such a change in experience compared to pacific crest. This place gets busy sometimes but the tellers are quick and very knowledgeable and don't struggle to do basic withdrawals... Their ATM's actually work reliably and rogue's rewards structures are second to none. Would highly recommend!
The lady I've been working with in lending has been super helpful navigating a fairly complex mortgage deal as well, wouldn't be getting through it without rogue.”
Credit Unions
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“I bank out of town but came in with my dad for some things and they were very helpful! He has banked with them for decades and has always been satisfied. Amanda helped us and she was great”