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“Amazing bank!!! We have been with them for many years and staff is always very professional and friendly! The Klamath Branch at Pacific Crest will take care of all your banking needs.”
“I, too, was a B of A customer and was not happy when B of A sold my account to Bank of Cascades. The reviews that you see from 2016 was when Cascades had the bank. They were horrible !!. Since First Interstate took over, I could not be happier. The tellers there go out of their way to be accommodating, even so far as coming out to the drive thru during the Covid lockdown to get your paperwork so as the window can service you quickly. Always get a smile and a cheery "hello" These people are a pleasure to work with. Virgel Lane”
“The ladies in this branch are the best!!! That is the south sixth branch. Super helpful and will go out of their way to make sure you have a great banking experience.”
“Kelsey helped me and I just had the best experience! Her customer service is amazing! She made me feel welcomed and helped me with everything I needed! 10/10 experience. Ask for Kelsey for your banking needs!!”
“I love the Brooke St. branch, its in a great location. Rachel, Danielle, Jocelyn, Tyler, Sander and Colton are an amazing of group of people who have been taking care of our banking needs for years. I am amazed at their professionalism and the way they take care of business. The main branch should be very proud of this wonderful group of employees. I know I am.”
“I've been with FCCU for nearing on ten years. It's rare in this modernized, digital day-n-age to have handshake, old fashioned personalized banking service. However, that's exactly what my experience has been with FCCU from the very start. From impromptu loan requests, near panic mode agriculture line of credits to securing an opportunistic real estate deal, FCCU has delivered beyond any imaginable expectations of a banking institution. They're simply that good with genuine intentions to work with you in effort to facilitate each banking need. Few if any of these transactions would have been possible at a corporate bank where you're just another number with no personal customer service. Many or most of the deals were done via phone calls, text and emails for customer simplicity and convenience. A sincere special thanks to Rachel Adams and Colton Sargent for not only making everything happen, but putting up with my often last-minute quirky antics...
Great bank, great people and grateful to be a member. -Criss”
“Friendly staff, eager to help you as soon as you walk in the door.
Very clean well lit lobby with all the things you need and expect in a bank.
Courtesy, respect, time and a friendy face.”
“The staff have always been friendly and helpful. I've never had to wait very long to get to a teller. Any time I've had questions, they've been able to help promptly. Extremely satisfied with them.”
9AM - 1PM
2885 S 6th St, Klamath Falls
Banks
“This location is off a main road in a shopping center. The employees were very nice, polite, and helpful to my needs during my visit. There was no one waiting when I walked in and they helped me right away. I even saw a dog with goggles on out the passenger window in the drive thru which made the visit even better. If your in the area I'd definitely recommend stopping by if you have any bank needs.”
“I've been banking with Rogue for probably over 10 years, and have always gotten solid customer service. This new branch seems extra awesome. Maybe I've just been lucky, but there's never lines more than two people long, and I get great service in 5 minutes by friendly, knowledgeable staff, without all the extra charges from big banks. Highly recommend.”
“Lewis is the Best security officer in town he keeps trouble away from the parking lot there’s a huge homeless issue in Klamath falls people used to dig out of The trash trying to steal peoples documents but the guard keeps anyone from entering the premises if they’re doing loitering and they now have moved to the thunder bird parking lot Which is now being sold so I’m afraid there will be issues if he wasn’t Maintaining the banking grounds I’ve seen him do laps everyday to ensure the safety of the community and the bank”
“I have been with this credit union since for almost 20 years. They have been nothing but outstanding. From checking to vehicle loans, I’ve had wonderful service and have always had a friendly smile when I go in.”
“Our US Bank here in Klamath Falls is one of the best banks we have. The staff is friendly, knowledgeable and caring. Good staff, good customers, customers from all walks of life.
However, the condition of the air conditioning has been suffering for years. It's actually quite obvious that the corporate side of US Bank really doesn't care about it's staff or it's customers.
When it's 102° outside and the bank has to close so that the customers and staff can survive the 95° heat in the building says that the corporate side of US Bank could care less. And that's just sad.
We all deserve to be able to handle our finances in relative comfort don't you think?
Fix the climate control in the building.”
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“Jennifer is wonderful help. She took care of getting our account set-up and fully answered all of our questions. Jennifer is thorough and professional. If we have questions or need to add services, I wouldn't hesitate to call or visit her in the office.”