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“Star was the best. She explained everything as we were going, answer not only my questions but my daughter's questions. Even when we decided to upgrade my daughter's phone halfway thru the process. Star smiled and asked what type of phone and gave us color options. Star's customer service is Harvard quality.”
“Trina was great and went far out of her way to get me a great discount and make sure I walked out of there with a phone plan. Unfortunately, the phone I was sold is horrible, somehow even worse than the refurbished one I was using. Go here for the customer service, but DON'T buy the TCL K32 phone”
“A little Klamath Falls appreciation post today. 💛
We had a rough go during our recent phone switch over — the kind of frustrating that makes you want to throw your hands up. But then we walked into the Mobile store next to Walmart and got Gavin.
He took what felt like a mess and turned it into a smooth, peaceful transition. Patient, knowledgeable, and genuinely helpful — the kind of customer service you don't always find anymore.
If you're in Klamath Falls and need help with your phone, ask for Gavin. He'll take care of you.
Gavin, we see you and we appreciate you. Keep doing what you're doing — it does not go unnoticed. 🙌
👀 If you know Gavin, tag him or share this so it lands in front of him. Big ups, homie — you deserve the recognition!
You aren't behind. 🥄 You are simply becoming!”
“Under New Management--- They helped us figure out our bill, where and why the money was being spent...then helped us figure out a way to cut over 100$ that was unnecessary and not being used. As well as found discounts we could of had all along. They really went out of their way for customer service. I can not thank them enough!!! With prices going crazy every where- EVERY Dollar counts!!”
“The svs is bad took them 10 minutes to get my new moto razr flip to work properly and they offer me cookies while I waited . The place looks clean . I'm happy with my purchase ??”
“Mary was more than helpful and patient while we migrated our phones from AT&T and T-Mobile. She even offered to come in on her day off to assist us with the transfer. I couldn’t be more pleased with her service. GREAT job Mary!!!!!”
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“We were dreading going in to replace a phone and add on to our plan. Alec was extremely helpful, he made the whole transaction painless!! Answered questions, didn't push for us to purchase more than we needed. We really appreciated his fast, friendly service and no B.S. approach”