The staff have always been friendly and helpful. I've never had to wait very long to get to a teller. Any time I've had questions, they've been able to help promptly. Extremely satisfied with them.
August 2020
Not good business, takes money out and makes decisions without receiving information for both sides, then closes the case. Not good business practices. The other company fraudulently charged card and provided false information.
Umpqua Bank is helping people, businesses, and communities build economic vitality for the greater good.
Most banks treat their customers like customers. We treat our customers like people. You, your life, your money management style—all things that are more important to us than the size of your balance. We pair financial expertise with a passion for getting to know you as an individual—and it’s not just because we’re looking for new gym buddies. We’re on a mission to help you manage your money in a way that matches how you live your life. To do that, we’re committed to learning more about you than your account number.