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November 2023 by Mana Araxis
Delivery drivers never knock on your door when delivering packages. Customer service is rude and unhelpful. Sometimes when they are lazy, they won't even make an attempt to deliver and leave message mail/packages are not deliverable, requiring manual pickup from the Post Office. Waste of a trip, especially for those such as me that don't have a car.
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November 2023 by Theodore Anderson
The Klamath Falls Post Office never answers the phone, even when they ask you to call them back. I scheduled a next-day redelivery for a package that was mysteriously marked as "no secure place for delivery" despite the fact that delivery is to an **open business** downtown and has been delivering there for 2 years. **Of course** the inside of the building is secure. But the Post Office didn't even attempt redelivery on the day it was scheduled and didn't even try to contact me until I filed an official complaint. Even then, they didn't attempt a re-delivery on the day they said they would.If you are having packages delivered, use a different service if you live in Klamath Falls. The Post Office will sit on your package, lose it, fail to deliver it, etc., and their customer service, if you can ever even talk to anyone, is horrible.
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November 2023 by Cole
I've opened a po box for UPS, FedEx, Amazon deliveries. I don't want them delivered to my apartment. Setting up po box was a breeze with Krystels help. She went above and beyond. Always has a smile and tries her hardest to make my visit as good and fast as possible.
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November 2023 by Joanas Bockelman
Lazy overpaid workers. Honestly a mcdonald's worker at least put in more effort to make a burger even if it's not correct compared to usps workers who could care less about doing their job. That's what happens when you're paid by the hour and not the job and in a "union" I guess.
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July 2023 by Joseph Perillo
I guess forwarding packages from this post office means tucking them in the back and saying that they processed the forward. Ridiculous that it’s been 10 days and my package is still sitting there “processed”. Usps says that’s how long the whole forward is supposed to take.
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July 2023 by Sara sunflowr
Rude staff. No helpful at all, condescending, they withhold information, and lie about prices.It’s worth spending more and going to a private mailbox.
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May 2023 by Riley Lundry
Someone working here steals mail. I've tried reporting it by calling the appropriate agencies and going to their website but it's been entirely fruitless. Do not send cash or checks to klamath falls.
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May 2023 by Jessica Larkin
I keep getting packages delayed because usps marks unavailable to deliver. These are not packages that need to be signed for (when they were required to get a signature they either knocked and left the package and signed for me or didn't knock at all and made me go pick it up) and I am not a business so I don't know how my residence would be closed and unavailable to deliver to.
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April 2023 by Jessica L.
They were supposed to deliver an Amazon package to my house on a Friday and at 4:30 they marked it "business closed, undeliverable" yet I am a RESIDENCE and was home all day. Now it's Monday and they still have it!!
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March 2023 by Helena W.
I didn't think that postal carriers was aloud to smoke or vape while they are delivering the mail. I was sitting in my car in the driveway when 2postal carriers walked past me to put my mail in the mail box. One of them let out this big cloud of smoke. Then left on down the way to deliver the mail still while smoking on something.
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February 2023 by JJ Hannum
There are bad post offices but this one is by far the worst run by the rudest laziest group of people you will ever meet. 1star is too nice a score.
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January 2023 by Arnold Mittan
We should not have to pick up our mail at 7:00 pm or beyond, I still have mail that has not been picked up in two days, yes, the flag has been up. Very disappointed in the entire post office and the drivers.
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December 2022 by Pamela Hay
They don't answer they're phone and they're returning my packages to sender saying I don't have a post office box when I do. Extremely frustrating. I called the main service line for USPS and hopefully they can sort it out.
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November 2022 by john boyd
Worst postal service ever!! Never enough people to assist at the counter and as all government agencies NO ONE CARES!
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October 2022 by Daniel A.
So they have had my package since September 27th and Today is October 5th and I still haven't gotten it and when I call they pick up the phone and then hangs it up they don't want me to go there cause they will have to call the cops on me then
