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January 2024 by Gerald Holt
Very mixed review on service. Bought three phones from two ladies working in the store a year ago and had excellent service from people who had great customer service attitudes. Stopped by today to buy more product and the guys working in the store had no sense of customer service. I left without buying anything. Very disappointed.
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November 2023 by Sarah Bartholomew
AJ was super friendly and easy to talk to. She explained all of the details about what to expect on my upcoming bills, which I really appreciated. The staff seemed to work really well together. I honestly felt like I received the best deal I could have.
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October 2023 by Vern Watson
I went into the store on two separate days and Dakota was there both days. Great personality I came back the second time to Items specifically from him. Thank you, Dakota.
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September 2023 by Sue Hume
Horrible customer service - would have had me running to Medford to simply unlock a Verizon sim card on a new iphone. - The store on S. 6th complete opposite - was more than happy to help me & no FAKE $39.99 charge for NO SERVICE. The owner of this store better wake up to his employees antics!
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July 2023 by Sherrill Hooke
The rep I worked with was exceptional....very efficient, personable, and knowledgeable.
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July 2023 by Madelyn Moltzen
AJ was awesome, She helped us and was so kind and professional, by far the best experience we’ve ever had!
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June 2023 by Brad La Fara
I came in at 5:40 and talked about an upgrade and I got a great deal. Aj stayed late to get my new Samsung 23+ up and running with all my pics and contacts installed.
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May 2023 by Krystal Brown
Customer service was amazing. Very friendly exceptionally well informed on everything that was going on. Definitely recommend the store and the employees.
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May 2023 by Tessa Munoz
What a joke. Seriously be prepared to get screwed on your first and second bill. Not at all happy and just getting started with them. Too bad a company does business like this.
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May 2023 by David Phearsdorf
The sales associate was extremely helpful with purchasing my New phone I highly recommend anyone getting a new phone to have her associate you with your purchase
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February 2023 by Dayna cosgrove
The girl who worked on February 19th alone deserves a raise. She has great energy with her customers and despite being there alone she made sure to help and talk to all the customers. She was very helpful getting my phone set up while helping other customers along the way. Made the experience easy and enjoyable despite the wait. She deserves a raise she was amazing!
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February 2023 by Kathleen Whitaker
Sarah was an amazingly knowledgable rep! She serviced 5 major phone purchases, 1 major tech difficulty and two payments while we were there on her own
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February 2023 by Doug Gonda
My wife and I were customers at Spectrum and decided to stop in Verizon to see if they had any special offers. The customer service that we received was excellent and we are pleased with our decision to switch to Verizon
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January 2023 by Glenda Jones
AJ was a savior I really goofed and she pulled strings and worked with me for hours to recover all my pictures and contacts she was good at multi tasking with so many customers and being the only worker in there. so much nicer than the other Verizon store.
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January 2023 by Tanya Morgan
Great group of employees at this location! We upgraded 4 phones this holiday season and kept coming back to Danielle and AJ because of their knowledge and professionalism! Highly recommend.
