KeyCorp, a Cleveland-based financial services company with approximately $93.8 billion in assets, provides investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and internationally. The company delivers its products and services through branches and offices, a network of 1,200+ ATMs, telephone banking centers, and a website and mobile app that provide 24-hour account access and financial products. Customers have praised the company's exceptional service, with one reviewer noting that the staff went "above and beyond" to help them set up their account smoothly. Another customer highlighted the assistance of a specific banker, Justin Ziehnert, who helped retrieve funds lost to scams and provided valuable support for a customer with dementia. Additionally, a reviewer commended the great atmosphere and terrific service provided by the branch manager, Megan Reggiani, who was able to assist with a last-minute notary need without complications.
Service went above and beyond to help me and my husband get our account up and running. I have a feeling anywhere else our situation would have been more of a hassle and I’m so happy it went so smooth. Thalia was amazing at guiding us through the process and patient with all of our questions.
April 2022
Great Branch Manager!!Weve been banking here for 9 years. Our Branch Manager, Megan Reggiani provides a great atmosphere, and terrific service. She recently assisted us for a last-minute notary need and was able to deliver without complications. She is Awesome!!
July 2020
I really like this branch of Key Bank. I've worked with Amanda on a few things and she's always been very helpful and friendly. There is a lot of construction going on around the branch (roads and City Hall next door) so getting there physically can be a challenge. But overall it's a great bank to work with.
