Public Storage in Lake Oswego offers simple and secure storage with a free, no-commitment reservation. The facility is well-maintained, and moving in, out, and accessing items is described as having no problems. Customers highlight the excellent customer service, noting staff as available, accommodating, friendly, and easy to talk to. The experience is called a five-star experience, with particular praise for the personal attention and helpful explanations during the rental process. An online eRental option allows customers to skip the counter and go straight to their unit.