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February 2024 by Cindi Messina
Derrick was the most helpful person I ran across in a very long time, when I first started with Verizon I had another helpful young man ( Shane) Derrick went beyond trying to help,,I recommend Verizon to anyone who needs or Wants to purchase a phone, tablet, watch,,any device,,,,you can't go wrong with Verizon,,thanks to both.
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February 2024 by I Kay Clark
Thankful that the phone was set up and ready to go. Great service!
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February 2024 by T Martin
Great sales people! They are knowledgeable and very personable!
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February 2024 by Wilma Gingerich
Derek was very good at explaining everything and took care of everything to my satisfaction. He allowed me to go do some errands while he got all the information transferred to my new phone et cetera!
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February 2024 by sheila Christopher
Rude! And wont honor what they say!
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February 2024 by ryan cremer
Do not go to Verizon! They will constantly change your monthly bill. They are rude on the phone. If anything breaks they will not replace it, yes you will pay extra for insurance but Verizon won’t cover anything! You have to go through a 3rd party that is extremely rude and will charge you extra if you want a replacement device!Don’t waste your money!
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February 2024 by Troy Cremer
Do NOT switch to Verizon! Rude service!They will keep raising the cost and won’t help you! They send you to a 3rd party for repairs, which means if your phone crashed cause of there system, you will be without a phone for days until there 3rd party repair company can send you one. The store will not help you!
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January 2024 by Theresa Peltier
We love this store in Lebanon. It has a welcoming environment. The employees are all very nice. We specifically come in to see Shane. He has been with Verizon a long time. He is not a pushy salesman and listens to our product and service needs. We always get our phones / plans through him. He has great customer service skills and is authentic in his communication with the customer. He is an asset to your company.
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December 2023 by Molly Howe
The guy that helped me was very nice, very polite, professional and helpful..
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December 2023 by Sublevel Hollywood Gaming
Shane was very helpful and provided excellent customer service .
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December 2023 by J Garcia
Getting a new phone has usually been a long process, like buying a car. This time I went in and Melissa helped me, she helped me get all my accessories, new phone, and payment in under an hour.. EXCELLENT CUSTOMER SERVICE!
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October 2023 by Hunter Mayhew
Very fast and polite staff.
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September 2023 by gary sullivan
I experienced good service where a lot of effort was made by staff to provide the best options and discounts to serve my needs. Much appreciated.
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August 2023 by Shirley freitas
Melissa wen try over and beyond to find me the best deals and did an excellent job and explaining all the details.
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May 2023 by Gamma T
Very pleasant. Agent worked well with me to get me into something I could afford