Victra, the local Verizon Authorized Retailer in Lebanon, OR, strives to create the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the store's staff, particularly Derrick and Shane, for their exceptional customer service. They are described as engaged, professional, and highly knowledgeable, going above and beyond to assist customers with their needs, whether it's helping with plan changes, upgrades, or device transfers. The store is known for its welcoming environment and authentic communication with customers.
Mike Johndon is very patient, knowledgeable, efficient and has an enjoyable sense of humor. We came in frustrated and left with smiles after switching from another company to Verizon.
March 2026
Mike was very helpful. Cleaned my old phone. And got me into a new one.
March 2026
it’s a great place and employees eager to help , ( I for one is a pain in their neck , i’m sure when they see us pull up , they say “ oh darn here they come again “ but always take good care of us,. and Verizon certainly taught us to be smarter after we left , Cheers!!!!
