Victra, the local Verizon Authorized Retailer in Lebanon, OR, strives to create the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have consistently praised the store's staff, particularly Derrick and Shane, for their exceptional customer service. They are described as engaged, professional, and highly knowledgeable, going above and beyond to assist customers with their needs, whether it's helping with plan changes, upgrades, or device transfers. The store is known for its welcoming environment and authentic communication with customers.
I don't remember the gentleman's name but he w. as most helpful overall I was very happy with the service over and beyond
August 2026
Goey was very kind and incredibly helpful in setting up my new phone! I would recommend this store and, in particular, this gentleman, 10/10. Wonderful experience from the moment I walked in! I hope he is there a very long time!
June 2026
Walked in was seen right away. I got my new phone everything got switched over. The gentleman that helped us was very friendly and easy to explain things to me and we were out the door.
