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February 2024 by Sasha Kay Belluccii
Was thinking of switching banks but tellers had attitude with the other? Not a warm environment
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October 2023 by Mary Hull
Have an issue with AT&T, they are auto pay, I ask to not let them take a payment, they were awesome in helping me. Been here thru their merger with Columbia Bank, was bumpy beginning, but now that they know me, it's good.
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April 2023 by Doveva Becker
Specifically asked teller to WRITE my balance down, instead she blurted my personal business out loud. I also heard information of other customers ahead of me from tellers, such as phone numbers, and other information. Extremely unprofessional. We’re required to present out ID for security reasons, please do your part and keep personal information CONFIDENTIAL.
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March 2023 by Doveva
Specifically asked teller to WRITE my balance down, instead she blurted my personal business out loud. I also heard information of other customers ahead of me from tellers, such as phone numbers, and other information. Extremely unprofessional. We’re required to present out ID for security reasons, please do your part and keep personal information CONFIDENTIAL.
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January 2023 by jason adams
Excellent service. Recently opened a new account. The staff went above and beyond to correct some minor issues. Always greeted with a smile inside the branch and at the drive through. Glad to be doing business there and look forward to future transactions.
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December 2022 by Drew Wilkens
Great team at the bank. Gus and Amanda used their expertise to guide me through a recent loan.
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March 2022 by RandJFirearms1921
The last 2 weeks the lobby has been closed because of 2 people out sick? 3 people inside that won’t help customers. The line at drive thru is always 20 minutes long with only 4 to 5 cars. Where is the management? My busines’s and personal accounts deserve better 20+ year customer
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February 2021 by Fran K.
Worst experience ever encountered with a bank! I received no notifications of a password changed on my account. No notification of money being transferred out of my account. No suspicious activity notifications sent to me. Since they could not recover my money I took a loss. I also received no phone call even after putting in a customer complaint of their poor online service. Worse company ever. Unsafe with your money.i give two stars for the branch as they were to check into this and call me at two different occasions and never did. Hope this never happens to you. The lady at the branch said fraud has been elevated since covid and I am not the only one apparently.
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January 2021 by Sean Muehlhauser
Been waiting 4 days for a call back so I can fill out a loan and get some info. No call back and even stopped in to talk to someone. The guy apparently is never in the office and makes appointments to be had somewhere else in town. He left atleast 3 times rom the office the day I drove 20 minutes to town. Called the one in dallas and spoke to a great guy immediately on 2 different days. To add it's been a month and no contact from the bank. Went and got a loan somewhere else. I will be closing my account with columbia bank as my family has had way to many problems.
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October 2020 by Heather Czekalski
Sabina is best!
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August 2020 by Nathan Kardell
I think that this place shows that they don't want to be apart of the McMinnville community. We are all having a rough time with construction, finding parking and what not. But they have got to be the rudest and most unprofessional establishment I have ever encountered! They won't let any one use their mostly empty parking lot. I can't believe they would chose to treat members of our community as criminals than friendly neighbors. Have fun with your high and mighty parking lot as my co-workers have to worry about their car getting wrecked or them themselves getting injured. Grow up.
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August 2020 by skankhunt 42
Been waiting 4 days for a call back so I can fill out a loan and get some info. No call back and even stopped in to talk to someone. The guy apparently is never in the office and makes appointments to be had somewhere else in town. He left atleast 3 times rom the office the day I drove 20 minutes to town. Called the one in dallas and spoke to a great guy immediately on 2 different days. To add it's been a month and no contact from the bank. Went and got a loan somewhere else. I will be closing my account with columbia bank as my family has had way to many problems.
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August 2020 by steve rife
This branch gave us the runaround for two days saying that we need extra paperwork every single time when they could’ve just told us what we needed so we could bring it in the first time horrible experience horrible customer service
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September 2019 by Sam Withnell
This bank doesn't value it's customers I had account here for several years and one day I tried to deposit a 3party check and the denied me even tho it was endorsed to me. This bank is horrible
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March 2019 by john anderson
Best customer service I have ever had.. MISS SABINA awesome, is what her name,is to me...please, pay that young lady more...She is worth, all she is Paid, and more...
