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December 2023 by Anthony Windon (Charly Brown)
Very good service Eli helped my partner get the best deal on a iPhone!
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October 2023 by Felicia hernandez
Came into Metro to fix my boyfriends phone, he was able to make phone calls but not receive them. Garner and Eli were absolute troupers! Garner was on the phone for at least an hour trying to help us out, they both figured out that the phone was port blocked. Garner and Eli were very helpful, the people on the other line, not so much. We did have to end up getting a new phone number for my boyfriend, but I have to give a shout out to these two guys that work there, they were the best!
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August 2023 by linda holbrook
The girls at the Orchards store are amazing.
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June 2023 by Lyris Martin
I auto pay so I'm never in the store though. But since cracking my screen I will be in soon to get a new phone ?and see if anything positive has changed. I previously gave a negative review and was told that a manager would reach out. Nobody ever did. I will comment with what happens
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May 2023 by Quinn Benjamin
Not helpful at all. Just argued with me about it. Will not be back to this location
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March 2023 by Kathie Barrilleaux
Just left the McMinnville location and Steve was a complete j****** His arrogance was ridiculous. As soon as we walked in we were hit with a negative attitude. I was told by an actual professional to go in and request a new SIM card after months of issues. We were fortunate that another associate was available. We reiterated the need for a new SIM card and Steve acted like we put him out because he had to get one. I feel sorry for the associate, who's name wasn't on his tag, having not only to work with Steve.. but deal with the repercussions of his utter rudeness with customers. Steve should find another line of work.
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February 2023 by Kate Skalicky
I have been into this store on a handful of occasions at different times thru the day and 5 out of 6 times there’s a note on the door reading”Be back shortly” and waiting a min 25 min before an employee shows back up.The last 3 employees working have all been very rude and not at all welcoming or even friendly. I absolutely would NOT recommend going to this location if possible.
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December 2022 by Legends Just Jo King
I drove out here last minute trying to get something for my niece. The Rep that i got unfortunately i cant recall his name went above and beyond to see to it i got exactly what i needed for my niece!!! Thank you for helping me get a last minute gift. I will def be returning to this location in the future!
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December 2022 by McMinnville Girl
Terrible customer service. Date of so called service 12/16/2022 16:46. Total waste of time. I went in and was basically told I have to do everything myself over the phone and/or online. Why are they even there if they can't help? I work in customer service and my goal is to always take care of the customer. She seemed more interested in her own phone then actually helping me. Changing carriers because of her terrible service. I had 4 lines with them. Bye MetroPCS. I WOULD NOT RECOMMEND!!!
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December 2022 by Jennifer Krueger
The gentleman at the store was annoyed the min we walked in. Asked a couple questions. It was obvious he did not want to assist my boyfriend and I told us he was being interrupted. We were kind and patient, wanted to switch 4 lines and purchase phones. Refused to give us the managers information. Never will I go to this store again.
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December 2022 by Arturo Saldana
Just left the McMinnville building. Very disappointed. I'm with boost currently and came in to switch and port 4 numbers over but the guy at the desk seemed annoyed that I was even there. I asked how do I aquire my account number and pin he told me I don't know figure it out. I would not recommend this place to anyone
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April 2022 by Billbert
Will look for other store in the future.
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April 2022 by Livin the Dream
Worst customer service I've ever experienced.
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December 2021 by Tracy Martin
Called the local store for assistance with something and the automated message said to leave a message as they check them frequently. It's been 2 days of waiting for a call back.So McMinnville store must be really doing well they don't need my business?
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April 2021 by Teresa Medina
seems like every time i go into the store i don't get good customer .service..
