Metro by T-Mobile is a store with helpful and dedicated staff. Customers have praised the manager for going above and beyond to ensure a positive experience, making extra efforts to assist before leaving. The staff, including Garner and Eli, are appreciated for their patience and persistence, especially when troubleshooting phone issues like port blocking. They worked hard to resolve problems, even if it meant getting a new phone number. Some customers, despite not visiting often due to auto-pay, have had positive experiences when they do visit, such as getting a new phone or last-minute gifts. Overall, the store is recognized for its attentive service, with staff willing to help with technical problems and special requests, making it a reliable choice for customers seeking assistance with their phones.
Lisa was the absolute best, she was a straight natural. I had the most complicated phone transfer and she helped me with ease, and with jokes and a smile. She was professional with everyone who came in, helped them and had them in and out while still managing to help me. Lisa thank you so much!
December 2025
Jessica made my experience a positive one by ordering my replacement phone right there in the store. When my new phone arrived I was contacted and she helped me transfer all the information from my old phone to the new phone.
March 2025
Just received the best customer service I’ve received from metro pcs stores-Reuben, the manager at the McMinnville store went above and beyond with patience with me and I’m so grateful for his kindness and knowledge
