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June 2025 by Melanie Turner
We recently switched our service from T-Mobile to AT&T and are in the process of switching our internet from Spectrum. First, we’re saving a total of $118 a month and that’s with upgrading 2 phones (including trade-in). The staff were friendly, knowledgeable, and efficient. We ran into a problem porting over one of the phones, but when we took the phone back in, they knew exactly what had happened and were able to get the phone up and running in just a few minutes. Kudos to Orazio, Caleb, and Daniel for their great customer service (and tag teaming seamlessly).
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June 2025 by celeste marokus
Orazio was very helpful!
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June 2025 by paul blart
Was cool and fast
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May 2025 by Holly
Daniel at this location was awesome!
Very helpful.
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May 2025 by M G G
These queer little queens were rude and tried to charge for sim cards, totaly unprofessional behavior and very unfriendly so we walked out and went to another ATT store where we were treated with a professional courteous staff . We were just looking to turn on a simple device and ended up buying two new S25's . Spent $1200+ just because they were awesome .
Don't go here, there's two other ATT stores in the area, go there instead.
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May 2025 by juli m
associates are really cool and helpful. funny too they made it really easy to upgrade my phone and went above and beyond to help me.
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May 2025 by dawn brumble
Daniel was so incredible he helped me so much I'm super grateful.
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May 2025 by Autumn Woods
James, the store manager, is who you need to talk to. If he can't solve your problem, he'll get you to the place that can. He also saved me a few dollars monthly when reviewing the billing. Now I'll be a permanent AT&T customer. #allthefix'ns
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May 2025 by Shyanne W.
5 stars specifically because of James the store manger he's helpful and honest has great energy 👏 if everyone was like him this company would be 100x more successful.
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July 2024 by william rocha
James Thank you for the help with all my questions my billing concerns and everything else really Appreciate your help.
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July 2024 by Doug King
I came in with a huge problem on my phone. And James was working and he helped me out more than anybody could help. I was at my wits end with my phone but he made it all right, and I appreciate that thanks to James.
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April 2024 by Pat Fossen
Amazing I went into the biddle location in person. Got terrible service decided to come home and make one phone. BAM! Everything was done over the phone with great customer service. Remember you’re trying to sell service just not phones. Corporate stores are unable to check stock with other stores against company policy WHAT.
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April 2024 by Renee DuBois
Had a VERY bad experience with Larry
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February 2024 by June Banry
Garrett was very helpful
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January 2024 by Travis Campbell
We were upgraded incorrectly by a store associate, and even though they have acknowledged it they are not willing to fix it. We were told because we did not resolve it right away, now they are not going to correct their mistake. Immoral! If you incorrectly upgraded someone, fix your mistake. It's fine service until it's not, and then AT&T will leave you out to dry.
