Bob Thomas Automotive Inc. is a trusted, full-service auto repair shop located in Medford, Oregon, serving the Rogue Valley for over 25 years. The shop is known for its friendly and knowledgeable staff, with all technicians being ASE certified, including some master technicians. Customers consistently praise the business for its high-quality repairs, honesty, and professionalism, which has helped build long-term relationships with clients. The team provides excellent customer service, often going above and beyond to ensure customer satisfaction. Many reviews highlight the fair pricing, with some customers noting they received services for significantly less than other places. The shop handles a wide range of issues, from electrical problems to engine repairs, and frequently finds additional issues that need attention, often under estimated costs. Additionally, the shop offers convenient services such as shuttle rides to and from work. Customers appreciate the trustworthiness of Bob Thomas Automotive, emphasizing that they only do necessary work without trying to sell unnecessary services. Overall, the business is recognized as one of the best in the valley, with friendly staff, quality work, and a reputation for honesty and reliability.
I have trusted BTA with my personal vehicles since 2013, and my company vehicles since 2015. Brian and the team take care of our needs and don't push us into something we don't need, keeping our vehicles rolling at a fair price.
July 2026
I would give more than five stars if I could. They were honest fair and incredibly helpful. Definitely would be going back again and recommending them to anybody that needs service on their vehicle.
June 2026
These are truly people that represent what Medford was all about. When you tell them look over my car and find it, tell me what I need they do it and they work hard to keep the cost down.
