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January 2024 by Chad Staley
Jesus was an absolute pleasure to work with. Took time to get everything setup for us and was polite, professional and respected our time. Highly recommend.
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December 2023 by Brianna Fadden
Absolutely AWFUL. I went in because my phone wasn't syncing with my plans I had payed for and was told straight up it was my problem because I bought the phone at the wrong place. I spent a decent amount of money on a plan that they wouldn't comp be for. So dismissive and complete jerks. Makes me never, ever want to be a verizon customer ever again.
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December 2023 by Cameron Bench
Darrin was extremely helpful in fixing my Verizon plan! Way to go Darrin!
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November 2023 by 1120mizcarrie
Had the best experience today that I’ve ever had at any Verizon store to date! Isaac, the young man who assisted me on Thursday, October 19 was kind, patient, helpful and very professional! My experience was so great that I will be returning to this particular store to do any kind of in-store business with Verizon from now on! Kudos to you for employing someone with such great customer service skills! A rare trait these days that seems to have gone the way of the dodo….
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November 2023 by Marc Homme
Go here, avoid the workers their lies at the Corp store on deltawaters at all costs... no long waits here either
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October 2023 by Anita Smith
ZACHARY SHelped us this morning.He went above and beyond helping us.EXELLENCE?
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September 2023 by Jardani Jovonovich
Absolutely the worst service in town. The manager is not only unprofessional it's hard to tell he's even the manager by the way he looks and dresses. Very rude. No knowledge of the service Verizon provides and LIES when he can't do his job right. Never go here. Bring back Sean the old manager to train this guy. He needs help in customer service and Verizon services offered.
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August 2023 by dubnes1994
We were greeted by store manager Thomas as we entered the store. Both representatives were currently attending to other customers. Thomas came over at the first available moment and got us started. Very friendly with lots of great information to help us purchase our new phone upgrade as well as a new plan. We also worked with Sarah who assisted with. Data transfer phone set up and final sales. Sarah was amazing. Both of these two are delightful to work with and I will go back to this location because of them.
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July 2023 by Peter Jereb
Staff expertly navigated the transfer and porting of four lines to Verizon from our previous carrier. 100% worth going into a store instead of fumbling through it myself.
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April 2023 by Courtney Silvester
Very frustrated with this store. My husband and I had a relatively pleasant experience purchasing our new phones, but things turned sour when they promised us a new tablet as part of the promotion. This was on a Sunday and they said the tablet should be delivered on Wednesday as they had none in stock. Ok, no problem.I hadn't heard from them by Thursday, so I walked in to ask about it. They acted confused by why I had come into the store when they said they would call when it arrived. They took about 15 minutes to double check the safe with no luck, but they promised they would be calling when it arrived.Another week passes, no word. My husband calls in this time to ask about it. They say they need to open the safe and will call back in about 5 minutes. 15 minutes pass and no call. We walk back into the store at this point and the place is empty, no customers. The customer service rep says, "Oh sorry. I was supposed to call you back, but I uh, I was busy with other customers(again, empty store)".The safe is still not open, so we again have to wait about 15 minutes as our guy disappears. Finally comes back out, no tablet. No tablet even ordered or in transit. How nice. I'm livid at this point with the game so he digs one up that another customer never picked up. Great. Takes him another 20 minutes to call them and verify that they don't want it.Then, he offers to help me set it up. Sure, that would be great. All of a sudden he asks for $20, but doesn't tell me what it's for. I had to inquire at which time he says it's for the set up. I was like, seriously? Why wouldn't he have said that upfront when he asked me if I wanted help? That it would cost me $20 for a 5 minute process I could easily do myself?Totally snake! I'm disgusted!I also asked him why he never called me after he promised to. "Oh, we are just so busy and these deliveries get made and put in the safe and we don't realize they are there and they get piled up and yea, we lose track--".But, they promise to call and act confused when you go down in person.Such a waste of time!
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April 2023 by Ron Cole
Sarah was professional, knowledgeable, helpful and friendly. Got the phone we wanted at a price we could afford. The transaction was easy, quicker than we expected and seamless.
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March 2023 by Karen Nantais
Sarah is fantastic. She is thorough, efficient, friendly, helpful, and any other positive adjectives you could think of. Thank you Sarah for your outstanding customer service.
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March 2023 by Robyn Lasky
Sarah was phenomenal!!! I would recommend her to everyone. And the rest of the team all came together and gave us above and beyond customer service.
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February 2023 by Erica Forret
I love this store. I always get the best when I come here!! This chick is the best!!
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February 2023 by Ryan Prescott
Went in looking for a phone case. Sean the manager of the establishment provided me with excellent service in helping me find exactly what I was looking for. His professionalism, service, and care are what every ambassador of Verizon should strive to be!
