Victra, a Verizon Authorized Retailer in Medford, OR, offers a wide range of wireless devices including phones, tablets, wearables, and accessories, as well as device protection. The store aims to provide a trustworthy, fun, and profitable experience by connecting customers with technology in a friendly and professional manner. Customers consistently praise the knowledgeable and helpful staff, noting outstanding customer service. One reviewer highlighted an employee who was kind, patient, and professional, making their experience the best they've had at any Verizon store. Others appreciated the friendly and informative service from the store manager and staff, especially in setting up new phones and transferring multiple lines from previous carriers. The team is recognized for their expertise in managing data transfers and providing seamless, efficient transactions. Overall, the staff's professionalism, friendliness, and dedication make Victra a preferred location for Verizon customers seeking reliable service and support.
Tasha B. Went far and beyond. She help me set up everything on new phone. To include Disney plus show time ect. Just wanted to say thank for the service.
March 2026
I appreciated all the time Tasha spent with me. She was very helpful
February 2026
Great service. Unfortunately my phone case wasn’t put back on my phone . Now I have to make a special trip to retrieve it Hope it’s still there
