Victra, a Verizon Authorized Retailer in Medford, OR, offers a wide range of wireless devices including phones, tablets, wearables, and accessories, as well as device protection. The store aims to provide a trustworthy, fun, and profitable experience by connecting customers with technology in a friendly and professional manner. Customers consistently praise the knowledgeable and helpful staff, noting outstanding customer service. One reviewer highlighted an employee who was kind, patient, and professional, making their experience the best they've had at any Verizon store. Others appreciated the friendly and informative service from the store manager and staff, especially in setting up new phones and transferring multiple lines from previous carriers. The team is recognized for their expertise in managing data transfers and providing seamless, efficient transactions. Overall, the staff's professionalism, friendliness, and dedication make Victra a preferred location for Verizon customers seeking reliable service and support.
Quinn was great to work with! He answered all my questions and made the process of getting a new phone painless.
May 2026
Tosha was great and stayed late to help get the phone all hooked up.
March 2026
Tasha B. Went far and beyond. She help me set up everything on new phone. To include Disney plus show time ect. Just wanted to say thank for the service.
