FedEx OnSite offers a convenient location for package drop-offs and pickups at Walgreens. Customers can easily drop off pre-packaged and pre-labeled FedEx Express® and FedEx Ground® shipments, including returns. The staff at this location, including employees like Nicole, Juanita, and Erin, are frequently praised for their friendly and helpful service. They assist customers with troubleshooting issues, such as scanning labels and printing documents, going above and beyond to ensure a positive experience. Despite some challenges with equipment, customers appreciate the professionalism and kindness of the employees, who greet visitors warmly and remember their faces. Even after a previous negative experience, one customer returned to find that the new staff, particularly Nicole, made them feel respected and welcomed. Overall, FedEx OnSite is recognized for its excellent customer service and dedication to helping clients with their shipping and printing needs.
Maddison was excellent and so helpful. She was holding down the fort on her own and managed to get my order expediently processed while assisting multiple others.
Great service & help - give Maddison a raise 👍
November 2022
Got excellent service when my home-printed labels wouldn't scan. Staff helped retrieve labels from my phone, emailed them to the store, printed them, and slapped them on the boxes. Above and beyond!
September 2022
I had mailed some gifts here a few weeks ago and had a bad experience with a former employee, they were rude and unprofessional. Recently went back to give this location a second change and newemployee Nicole who works here very helpful! Thanks for making me feel respected and welcome Nicole!
