About Goodwill Industries of the Columbia Willamette
Goodwill Industries of the Columbia Willamette is a non-profit organization that aims to provide vocational opportunities to people with disabilities and others facing employment barriers. The organization operates retail stores, outlet locations, two online shopping sites, and attended donation centers. Donations and purchases at these locations fund the organization's free job services programs, and they take pride in being good environmental stewards through their award-winning recycling and salvage operations. While the reviews generally praise the organization's efforts, some customers have faced challenges. The parking situation is often described as problematic, with limited spots available. Additionally, some donors have reported being yelled at for attempting to donate items that are not allowed, even when the policies are not clearly communicated. Despite these issues, many customers express positive experiences, highlighting the helpful and friendly staff, particularly at the store managed by an individual named Curtis. However, one reviewer had a frustrating experience when trying to sell a computer, only to be told it could not be sold, leading to concerns about the organization's integrity. Overall, Goodwill Industries of the Columbia Willamette appears to be a valuable resource for the community, providing job services and environmental stewardship, while striving to maintain a positive customer experience, though some areas for improvement have been identified.
Love this goodwill! I haven't seen it in a few months and it coukd use some cleaning up BUT they have the BEST. Customer service!
August 2026
I didn't make a purchase but will go back. The facility was cleaner than I assumed, and people had elbow room as they poured thru bins of clothes. The checkout line was pretty long, partly why I didn't purchase. Next time I'll budget time properly!
August 2026
Always an adventure, always full of great finds. This isn't the easiest place to shop, and I recommend wearing gardening gloves to go through stuff - but I love this place. New stuff is constantly brought out, and the deals are amazing!