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December 2023 by jon maack
No one ever pick up the phone
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May 2023 by Jamie Van Tuyl
I highly recommend filing your own taxes and saving yourself the money and frustration based on that which H&R Block "provided" me this year. Incredibly disappointing experience, to be clear.
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April 2023 by Google user
I highly recommend filing your own taxes and saving yourself the money and frustration based on that which H\\u0026R Block \\\"provided\\\" me this year. Incredibly disappointing experience, to be clear.
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April 2023 by Angela Peltzer
Will never go back to them. After being a client for over 40 years. Last 2 years of taxes done wrong and still trying to get my refunds
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October 2022 by Andy Brown
Angela was ready for me before I arrived for my appointment and helped through the process with ease.
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August 2022 by anna Seaver
It was easy to work with Michel
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May 2022 by Vanessa Leininger
Website said they had one appointment available ...when I turned up at their office, they turned me away. Told me they were booked and recommended I go down the road. Idk... perhaps they should have a sign on the office door and do something with the website so others don't go in only to find out they wasted their time.
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April 2022 by Kristine J. Johnson (Miss Sardonica)
Called and chose an online appt. Got a text about scanning everything for my "15 minute assessment" Called a scheduled an appointment for Saturday. 4-9-22 @3pm....they cancelled my appointment, said no more appts until after 4-18. The sign on the door said walk it's welcome. The appointment maker was in Atlanta, Georgia....I went across the parking lot to another H&R, got everything done....I was lucky. The receptionist was overwhelmed and even though I called the local #, Georgia answered....poor communication issues.
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February 2022 by xilly Willy
My agent was great! But the other lady right next to us was so unprofessional. I feel sorry for the old guy that filed with her because she had a nasty attitude but trying to cover it up with professionalism which didn't work.If it weren't for her, I would've gave a 5 star cause my agent was cool, calm, and collective.We come to you guys because its obvious we don't know how to do our own. So we go to professionals, but we end up with ones who only act professional.It only takes one bad apple ?
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June 2021 by Scott Sanetel
Terrible customer service. No call letting me know my taxes were ready for pickup. After I arrived home to place money order with federal taxes no envelope or completed returns so, I had to make a second trip.
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May 2021 by Robert Cook
always a great job! speedy
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May 2021 by Lori Culp
Taxes is something we do not like doing but this time, It was quick and easy. I had all my paperwork ready and he was able to punch in numbers. We had our taxes done in less than an hour.
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April 2021 by Amanda Webber
Yo made things so easy for me to understand.
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April 2021 by Mimi Vaughan
Arlene Sprague is knowledgeable and remembers me from year to year. I trust her.
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March 2021 by Kate Ely
I am a returning customer and I am very pleased with the professionalism and knowledge of all the staff. Very helpful and they care about there customer's.
