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“5+ stars! Karla, the manager has been absolutely the best to work with. She has personally overseen all my needs and went above and beyond expectations. She is very professional while being very friendly. I've been at his storage unit for 3 months and it's been great. Safe and secure. Thank you!”
“Just wanted to send a thank you to Jennifer and say her customer service skills are amazing. Moving is stressful enough, and she made me feel more at ease answering all my questions. She'll have my return business.”
“I was in need of a small storage unit, and I figured I'd have to pay a bunch to rent one. When I found Northwest online, I was surprised at their rates being more than reasonable. Plus I got a month free!! It isn't the closest place for me. But for the other rates I saw at places that were closer to me, it's worth the money I'm saving. And the place is secure, clean and plenty of available access time. I signed up online and was able to get into unit right away. Totally recommend this facility to anyone needing a storage unit at an affordable price.”
“Jason may be the most direct, kind, earnest, open-hearted customer service person I have ever encountered. Not just a pleasure to work with but a genuine pleasure to be around. Whatever business you may offer him, please do so”
“I have had a great experience here so far, I've been renting a storage unit here for about the past 5 months and have had no problems. The prices are cheaper than other storage places here, the person who runs the place is kind and helpful and I'm glad I went with this place”
“Our trailer's 'home away from home while we're not using it. Decent pricing, great security, roomy enough to maneuver in while retrieving and putting the trailer away. We appreciate them!”
“Todd and Bethanyat the Silverton Storage depot are great to work with. They were able to contact me when a spot opened up and got me a nice storage spot for the past several years.
Appreciate the cleanliness and easy access to these units.
Only thing I would suggest and its minor, would be your entrance off main road. But also understand this helps slow traffic down.
Thank you both for the kindness and help”
“Going on 3 years renting here with zero complaints. The place is secure with good access hours. Always clean. Owner maintains the facility really well and is friendly. Rates are fair and only increased once in 3 years.”
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“Great little mini storage business.
Great units sizes, security and clean. Staff is easy to communicate with, and fixes issues promptly (had the door fail). If I needed storage, I would use them again. Just glad I don't have to pay for storage any more ;-)”