Appliances near Newberg, OR

“We purchased four Cafe kitchen appliances from Willamette Valley Appliance at the beginning of 2025. The staff was very knowledgeable and the install went very well, the technician was very professional and informative. We qualified for a $400 rebate from GE on our purchase. We submitted all the model numbers, serial numbers and proof of purchase for the rebate. We heard nothing from them for 12 weeks. I called customer service at Cafe (GE) , a very frustrating phone call to a foreign country with a difficult language barrier, and was told our claim had been denied. The correct documentation had not been submitted, the form was a work order, identical to the invoice, was not accepted. I got a copy of the invoice and resubmitted. This time I did receive an email stating that WVA had to provide the invoice to them. It seemed like they were stonewalling me. Furious, I went into WVA and stated my dilemma in person. Although retailers do not usually get involved with manufacturer rebates, one of the staff Pam, got on the phone with Cafe customer service and firmly and authoritatively discussed the situation with a supervisor. Within a few days received an email that my claim had been approved and I received the rebate in the form of a debit card.
Kudos to Pam and WVA for going the extra mile in customer service!”

“Unbelievable ownership. I wouldn't do business with anyone else. Just purchase my new Recteq Dualfire 1200 and it was a good experience. Pretty impressive that he sells meat as well. I live in Battle Ground, WA an hour away and wouldn't do business with anyone else. I like to do business with people that I respect and appreciate. Definitely the best experience!”

“I went to Home Depot needing help with some plumbing questions and ran into Steve in the plumbing department. What a helpful, person! He walked me though the process and took the time to explain what I needed to do. What an asset to Home Depot!! Steve is a great customer service agent. Thank you Sir!!”