Bob Lanphere's Newberg Jeep Ram is a well-regarded dealership that provides a seamless and transparent vehicle purchasing experience. As part of the Bob Lanphere's Auto Group, the dealership has been serving the Portland and Newberg markets for over 50 years. Customers consistently appreciate the friendly and attentive staff, who prioritize individual needs and offer tailored solutions. Notably, the dealership has earned FCA's Customer First Award for Excellence in both Sales and Service, demonstrating their commitment to customer satisfaction. Many reviews highlight the exceptional service provided by team members, especially the helpfulness and dedication of individuals like Bailey and Kai. Customers have shared positive experiences, noting that staff are attentive, not pushy, and sensitive to their time. They feel valued throughout the purchasing process, whether they are securing financing or seeking answers to their questions. Additionally, the dealership is praised for its after-sales support, including quick responses to inquiries and assistance with rental vehicles. Customers express happiness with their new cars and recommend the dealership, especially to first-time buyers. Overall, Bob Lanphere's Newberg Jeep Ram is recognized for its excellent customer service and a commitment to ensuring a positive experience for everyone.
The sales associates were very kind, patient and professional. They assisted me with the purchase of a pickup I have been wanting for about a year. Their pricing is the lowest around on Ram pickups. No brainer! I intend to recommend Newberg Ram-Jeep to my friends and family-Tom Cantu
September 2024
Bailey was so wonderful to work with. Her attention to details and getting me the deal of a life. The entire crew at Bob Lanphere should be commended on there excellence
September 2024
Kia was great to work with. Took away any stress from this sale.
