“Central OR coast winter storm, many without power. Our Spectrum internet was down & I rebooted it several times. Called for a rough estimate for restoration of service in our area. Spectrum service said we should not be down, they reset on their end and Restored Service. Solid Customer Service: checked to see if we were impacted, reset on their end & clear communication. Thank You.”
“Tyler and Karvell were both amazing!!! I had been having trouble connecting my iPhone to my Tmobile internet for weeks. I had searched Google for days and spent hours on hold with T-Mobile customer service with no luck. Tyler and Karvell went above and beyond to help me troubleshoot the problem. They sat with me and my daughter for over an hour updating the operating system on the phone and then they came to the conclusion that it was a password issue with the modem and account name that they helped me reset. They were so helpful, it makes me want to change all 4 of my phone lines to T-mobile, I have been having so many problems with other phone and internet providers, and they made everything easy while explaining it along they way. Thank you both so much for all of your help. It was refreshing the level of spectacular service that we received in the Newport Oregon T-mobile store.”