Steen's Master Lube is a family-owned auto repair shop located in Newport, known for its commitment to transparency, trust, and reliability. The business prides itself on having highly trained technicians who utilize the latest technology in automotive care. Many customers appreciate the friendly and solution-oriented approach of the staff. For instance, one customer received prompt assistance when they dropped their oil cap behind the engine, with Steen's rescuing it at no charge. However, some reviews highlight challenges. One customer expressed frustration over a lengthy repair process for their BMW, citing poor communication and a mishandled vehicle upon return. Despite this, the majority of reviews reflect positive experiences, with customers praising the speed and professionalism of service. A military family noted the staff's dedication when they quickly diagnosed a turn signal issue and worked overtime to make necessary repairs. Another customer shared a positive story about their motorhome, where Steen's was the only shop willing to help replace fuel filters, ultimately saving them a significant towing expense. Overall, Steen's Master Lube is regarded as a dependable choice for automotive repairs, with a focus on community service and customer satisfaction.
Hands down the best mechanic on the Oregon Coast! Justin and Kayla are as honest and hard working as they come! When another local mechanic burned us and cost us thousands of $$$ just to trash our daughter’s car, Steens was there to fix it right and save the day! Thank you so much guys!
July 2026
Could not recommend enough. A tree fell on top of our car on vacation while driving and they repaired it same day for a very reasonable price. I wish they lived closer to where we are so we could do business with them more often. Amazing experience and highly recommend.
July 2026
Got me back on the road same day. Honest work from good people at a fair price. Would recommend for anyone needing an honest mechanic.
